Tatiana Liberio
Port Chester,NY
Summary
Proven to enhance customer satisfaction and team efficiency, my tenure at Village Social Kitchen & Bar showcases my adaptability and strong multitasking abilities. Leveraging skills in safe food handling and exceptional customer service, I consistently contribute to positive guest experiences and operational success. My background also includes financial management and fostering interdepartmental communication, underscoring my organizational skills and teamwork prowess. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Waitress
Village Social Kitchen & Bar
06.2024 - Current
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Casa Tequila RESTAURANT
12.2019 - 03.2024
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
Hostel Receptionist
Casa Tequila RESTAURANT
12.2019 - 03.2024
- Organized hostel events for guests'' entertainment, fostering a sense of community among travelers.
- Handled financial transactions accurately, including cash handling, processing payments, and balancing the register daily.
- Resolved guest complaints professionally, resulting in high levels of customer satisfaction.
- Maintained a clean and welcoming reception area to create a positive first impression for guests.
Administrator Assistant
Importer And Exporter WILLIAM ORTIZ
04.2013 - 06.2016
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with colleagues on creating presentations for meetings resulting in clear communication of ideas.
- Assisted in budget preparation and tracking expenses, contributing to more accurate financial management.
- Facilitated communication between departments by acting as a liaison for interdepartmental requests and updates.
Education
No Degree - Industrial And Organizational Psychology
Catolic University of Santiago De Guayaquil
Guayaquil , Ecuador 05.2016
High School Diploma -
La Inmaculada
Guayaquil, Ecuador 02.2012
Skills
- Customer Service
- Strong multitasking
- Bar terminology
- Safe Food Handling
- Cash handling
- Teamwork
- Organizational skills
Languages
English
Limited Working
Timeline
Waitress
Village Social Kitchen & Bar
06.2024 - Current
Waitress
Casa Tequila RESTAURANT
12.2019 - 03.2024
Hostel Receptionist
Casa Tequila RESTAURANT
12.2019 - 03.2024
Administrator Assistant
Importer And Exporter WILLIAM ORTIZ
04.2013 - 06.2016
No Degree - Industrial And Organizational Psychology
Catolic University of Santiago De Guayaquil
High School Diploma -
La Inmaculada
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