Tatiana Martinez
Irving,TX
Summary
Enthusiastic representative of the hospitality industry for over 14 years. I take pride in providing experiences through knowledge, professionalism and humor. Adept, hardworking and eager to learn. I am looking to continue my growth at a company that values excellence and integrity.
Overview
3
3
years of professional experience
Work History
Waitress Supervisor
Little Daisy-Thompson Hotels
Dallas, Tx
01.2024 - Current
- Hired as opening team server
- Oversaw new hire colleagues through their first week of service
- Proficient in fine dining methods
- Assisted with large banquet operations throughout the venue
- Studied and carried out proper wine service for a menu comprising of 75 wines
- Catered to all encompassing guests of the Thompson Hotel brand as well as local Dallas clientele
Waitress/Bartender
Byron Nelson Sports and Golf Club
Las Colinas
05.2023 - 02.2024
- Created and formed invaluable relationships with members. Memorized names, families, pets, and activities to ensure members loyalty and maximum use of individual memberships
- Assisted in creating new menu ideas and collected feedback data from new and old members alike
- Collaborated with event planners to optimize room layouts, enhancing member experience and efficiency in service
- Triumphant participant in many wine and “specials” contests to increase revenue
Cocktail Waitress
Trulucks
Dallas, Tx
05.2021 - 05.2023
- Provided exceptional customer service adding to memorable atmosphere, represented Truluck’s standards and good morals
- Studied and executed proper wine pairings and service for a menu comprising of 150+ wines
- Oversaw new hire colleagues until satisfied with their proficiency in fine dining culture
- Created outstanding relationships and formed a heavy clientele foundation
Education
Diploma -
Ingleside High
2015
Skills
American Sign Language
TABC and Food handlers
Leadership
Project management
Timeline
Waitress Supervisor
Little Daisy-Thompson Hotels
01.2024 - Current
Waitress/Bartender
Byron Nelson Sports and Golf Club
05.2023 - 02.2024
Cocktail Waitress
Trulucks
05.2021 - 05.2023
Diploma -
Ingleside High