Tatiana McCall
Fairfax,VA
Summary
Proven leader with a track record of elevating operations and team performance. Specializes in strategic account oversight and guest relations management, enhancing leasing and sales outcomes. Excelled in collaborative engagement & driving efficiency. Expert in data management and agile problem-solving, consistently delivering beyond expectations.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Jefferson Apartment Group
Fairfax, VA
12.2024 - Current
- Prepared and managed lease agreements, ensuring accurate and timely collection of deposits and rents.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Identified opportunities for improving efficiency in rental operations through process improvement initiatives.
Senior Leader Sales Consultant
Kazi/Wolffe Incorporated
McLean, VA
05.2023 - 07.2024
- Advanced team members to leadership roles through targeted coaching and mentorship.
- Oversaw organizational management and team activities.
- Established valuable connections through targeted marketing efforts with major telecom companies.
- Quickly elevated to leadership status soon after starting.
- Progressed rapidly into higher management responsibilities within six months.
- Identified areas of risk and developed corrective action plans accordingly.
Registrar
District of Columbia Public Schools
Washington, D.C.
09.2022 - 05.2023
- Assisted students, staff, and families with enrollment processes while coordinating appointments efficiently.
- Maintained accurate records while organizing sealed documents.
- Compiled data concerning student demographic details, enrollment paperwork, and classroom specifications adhering to standard protocols.
- Organized events such as orientations or open houses aimed at prospective students.
Petcare/Cashier/Stocker
Petsmart
Alexandria, VA
07.2022 - 09.2022
- Ensured compliance with established feeding procedures and documentation.
- Handled various payment methods seamlessly during customer checkout.
- Handled product transfer and efficiently shelved items within the store.
- Handled diverse customer inquiries, demands, and feedback in-store.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Guest Advocate
Target
Bloomingdale, FL
10.2021 - 02.2022
- Managed receipt and documentation of all in-store payments.
- Exemplified exceptional service associate skills, managing diverse customer needs effectively.
- Communicated deadlines and standards from upper management to lower-level staff.
- Efficiently identified and resolved customer issues while adhering to expected thresholds.
- Maintained up-to-date knowledge of store promotions and advertised items.
Sandwich artist
Subway
Riverview, FL
07.2021 - 09.2021
- Ensured cleanliness and sanitation standards in all kitchen and dining spaces.
- Notified general management of health-related issues and employee matters.
- Manage order intake, ensuring satisfaction with tailored service.
- Handled daily transactions, ensuring accurate monetary records are maintained.
- Verified that prepared food met quality standards prior to serving it to customers.
Education
Diploma -
Spoto Highschool
Riverview, FLCosmetic license -
Paul Mitchell The School
Tyson's Corner, VASkills
- Customer Relationship Management
- Strategic Account Oversight
- Team Leadership
- Engaging Audience Presentations
- Rental Operations
- Conflict Resolution
- Data Management
- Leasing and sales
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Leasing Consultant
Jefferson Apartment Group
12.2024 - Current
Senior Leader Sales Consultant
Kazi/Wolffe Incorporated
05.2023 - 07.2024
Registrar
District of Columbia Public Schools
09.2022 - 05.2023
Petcare/Cashier/Stocker
Petsmart
07.2022 - 09.2022
Guest Advocate
Target
10.2021 - 02.2022
Sandwich artist
Subway
07.2021 - 09.2021
Diploma -
Spoto Highschool
Cosmetic license -
Paul Mitchell The School
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