Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
References
Accomplishments
References
Timeline
Generic

Tatiana Medina

Miami,FL

Summary

Determined Production Coordinator offering 4 years of experience in coordinating and controlling scheduling and quality for all projects. Detail-oriented in monitoring efficiency, safety and productivity metrics to deliver work to meet deadlines. Effective communicator in sharing status updates and vital information with leaders of various departments to provide smooth operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Production Coordinator

Levy Advertising
Doral, FL
05.2020 - Current
  • Direct all aspects of daily production for screen printing and embroidery on promotional items and clothing
  • Plan and manage the execution of production projects from beginning to end
  • Created customer shipping and tracking information and provide updates on order delivery as needed
  • Co-ordinated with vendors to check on supply orders coming in to the company and arrival dates
  • Oversee the fulfillment of all orders placed online
  • Review daily schedules with the creative team
  • Develop project briefs and ensure the briefs are effectively distributed
  • Serve as the main point of contact for all production operations
  • Ensure the best use of existing and future resources during production
  • Reviewed with brand managers and senior staff to ensure clarity on deadlines, budgets, objectives, etc
  • Deliver on commitments and share best practices with teammates to enhance performance
  • Assess opportunities for improvement to drive cost savings, and efficiency within the organization
  • Recognized for attention to detail and consistent ability to meet/exceed performance standards
  • Structured meet/exceed demands, expectations and deadlines through exceptional work ethic and commitment to excellence.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Maintained database by entering new and updated customer and account information.
  • Checked source documents against entered data to ensure accuracy.
  • Identified and corrected data entry errors to prevent duplication across systems.

Third Key Supervisor

Claires Stores Inc
Miami, FL
01.2018 - 03.2019
  • Performed in a leadership role supervising the floor as a selling manager and assisted in managing sales, customer service, and staff training
  • A key holder accountable for opening and closing the store, cashing out registers and bank deposits
  • Developed sales strategies and trained associates on selling, product, and culture of brand
  • Consulted with customers, assisted with selections, made clothing recommendations and facilitated sales
  • Designed in-store retail excitement through creative and innovative visual merchandising
  • Recognized as a responsible team member, trusted to train new employees
  • Achieved average sales and items per transaction metrics above company standard
  • Collaborated quickly and effectively to resolved customer challenges and implemented complete problem resolution
  • Utilized exceptional customer service skills to ensure total quality satisfaction
  • Recognized for quality work, attention to detail and follow-up
  • Highly regarded among management and co-workers
  • Demonstrated consistent and exceptional achievement of work performance standards and goals.

Customer Greeter

Florida Blue
Miami, FL
09.2017 - 02.2018
  • Greeted members upon their arrival and provided them with a warm welcome.
  • Fostered positive relationships with members through engaging conversations about their shopping experience.
  • Maintained a clean and organized environment for members when they arrived to the facility
  • Tracked inventory levels regularly, informing management when stock was low or running out.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered front desk phones.
  • Offered solutions to customer complaints in a friendly manner while maintaining professional composure.
  • Answered customer inquiries regarding insurance policies, coverage options and claims processes.
  • Handled incoming mail, including sorting and distributing correspondence as needed.
  • Maintained accurate documentation of customer information according to company policy.
  • Entered members policies numbers in database to understand if they needed a service or sales agent.
  • Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.

Education

Bachelor of Arts Degree in Political Science -

Florida International University
08.2022

Associate of Arts Degree -

Miami Dade College
05.2020

Diploma -

Felix Varela Senior High School
06.2017

Skills

  • Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Google Suite
  • Adobe
  • SmartBooks
  • Client Relations
  • Deadline Management
  • Maintaining Records
  • Task Delegation
  • Production Scheduling
  • Creating Purchase Orders
  • Report Preparation

Certification

National Security Studies Certification, Florida International University, Jack D. Gordon Institute for Public Policy, Miami, FL, 33199

Personal Information

Citizenship: U.S. Citizen

Languages

  • English
  • Spanish

References

  • Albert Levy, President, Levy Advertising, 305.992.7662, al@levyad.com
  • Daniel Murray, Owner, The Ox Corporation, 305.215.1500, Theoxcorp@aol.com
  • Lina Maria Parra, Manager, Universal Sourcing, 305.798.7910, linpar98@hotmail.com
  • Michael Booth, Owner, B Screened, 305.588.3336, mike@bscreened.com
  • Monica Rios, General Manager, Levy Advertising, 305.592.5389, monica@levyad.com

Accomplishments

  • Deans List from 2020-2022

References

References available upon request.

Timeline

Production Coordinator

Levy Advertising
05.2020 - Current

Third Key Supervisor

Claires Stores Inc
01.2018 - 03.2019

Customer Greeter

Florida Blue
09.2017 - 02.2018

Bachelor of Arts Degree in Political Science -

Florida International University

Associate of Arts Degree -

Miami Dade College

Diploma -

Felix Varela Senior High School

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Tatiana Medina