Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Tatiana Moskalenko

Tatiana Moskalenko

Sevierville,TN

Summary

Dynamic Jewelry Sales Associate with expertise from Kay Jewelers Outlet, recognized for enhancing customer confidence through exceptional product knowledge and strong communication skills. Proven track record in training associates and maintaining a welcoming environment, while effectively managing inventory and resolving customer issues. Honest and dependable, committed to building lasting relationships.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Jewelry Sales Associate

Kay Jewelers Outlet
04.2018 - Current


  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Trained new associates in sales techniques and product knowledge, raising overall team's performance.
  • Checked in new merchandise.
  • Holding a third-key position, performed some manager-on-duty tasks, such as inventory reconciliation, handling problem situations involving customers, completing transfers of merchandise, making nightly deposit.

Jewelry Sales Associate

Myricks Jewelry
11.2007 - 03.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Provided detailed product knowledge to customers, enhancing their shopping experience and boosting confidence in their purchases.
  • Worked behind jeweler's bench, replacing watch batteries, taking gemstones out of scrap jewelry for it to be sent to refinery and stones to be sold to wholesale partners.
  • Maintained cleanliness of the store and set up dispays.

Education

Bachelor of Arts - Language Interpretation And Translation

Stavropol State University
Stavropol, Russia
06-2008

Skills

  • Product knowledge expertise
  • Strong communication skills
  • Exceptional customer service
  • Attention to detail
  • Relationship building
  • Merchandise receiving and handling
  • Honest and dependable
  • Reliable and responsible

Certification

GIA-certified in Diamonds and Gemstones.

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working

Timeline

Jewelry Sales Associate

Kay Jewelers Outlet
04.2018 - Current

Jewelry Sales Associate

Myricks Jewelry
11.2007 - 03.2018

Bachelor of Arts - Language Interpretation And Translation

Stavropol State University

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Tatiana Moskalenko