Caring Administrative Professional
Open To Work
TATIANA PHILLIPS
Private Household
Thousand Oaks,CA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Administrative CoordinatorAdministrative AssistantAdministrative Clerk
Work Type
Full Time
Location Preference
On-Site
Location:
Thousand Oaks, CA, US
Open to relocation:
No
Minimum Desired Compensation
$27/hr
Important To Me
Work-life balancePaid time offCompany Culture
2
Language
20
Years of experience
Oversaw front desk activities to streamline office operations and improve efficiency.,Delivered outstanding service to clients and visitors through effective organizational assistance.,Developed polished written correspondence that fostered strong communication with stakeholders. Experienced with providing compassionate care, assisting with daily living activities, and managing medical needs. Utilizes strong organizational skills to ensure all tasks are completed efficiently and effectively. Knowledge of fostering supportive and nurturing environment, demonstrating reliability and adaptability.
Work History
Family Caregiver (Primary Caregiver)
5 Years 8 Months- Serve as full-time primary caregiver for a family member diagnosed with Alzheimer's disease
- Monitor daily health, safety, and comfort needs with patience and attentiveness
- Coordinate medications, appointments, and personal care routines
- Maintain a calm, structured environment to support cognitive stability and dignity
- Communicate effectively with family members to ensure continuity of care
- Manage household operations while balancing full-time caregiving responsibilities
Front Desk Coordinator
2 Years- Operated multi-line phone systems; screened, directed, and logged incoming calls with accuracy and professionalism
- Managed executive and team calendars; scheduled and confirmed appointments, meetings, and follow-ups
- Prepared, formatted, proofread, and distributed internal and external correspondence and reports
- Maintained organized physical and digital filing systems ensuring quick and accurate document retrieval
- Processed data entry tasks with a high degree of accuracy; updated and maintained client and member databases
- Managed office supply inventory; monitored stock levels and coordinated timely replenishment orders
- Operated standard office equipment including computers, printers, scanners, copiers, and fax machines
- Drafted professional emails and written communications on behalf of the team
- Handled sensitive and confidential information in compliance with privacy and organizational standards
- Supported office leadership with special projects, workflow coordination, and administrative priorities
Lead Teller
6 Years- Supervised and mentored a team of 4–6 tellers, providing daily coaching, performance feedback, and on-the-job training to ensure consistent service quality and adherence to bank policies
- Processed high-volume cash transactions including deposits, withdrawals, loan payments, cashier's checks, money orders, and foreign currency exchanges with precision and speed
- Balanced and reconciled individual and branch cash drawers daily; investigated and resolved discrepancies with accuracy and accountability
- Opened and closed the branch vault; maintained strict dual-control procedures and compliance with all security and audit protocols
- Served as first point of escalation for complex customer concerns, resolving issues with professionalism, empathy, and sound judgment
- Monitored teller transaction accuracy and flagged errors; conducted daily proof and end-of-day balancing procedures
- Ensured full compliance with federal banking regulations including BSA/AML, Regulation CC, and CTR/SAR filing requirements
- Identified and referred customers to appropriate banking products and services, consistently meeting and exceeding cross-sell referral goals
- Maintained detailed knowledge of Chase systems including Teller Windows, Safe, and branch operations software
- Coordinated scheduling, shift assignments, and workflow distribution to ensure optimal branch coverage during peak hours
- Assisted Branch Manager with operational reporting, audits, and daily branch administration tasks
Education
High School Diploma
Skills
Delivered exceptional front desk reception and customer service
improving client satisfaction.
Achieved accurate data entry and efficient records management
enhancing information retrieval.
Implemented organized filing and scheduling systems to streamline office administration.
Maximized efficiency in Microsoft Word and Excel
supporting document creation and analysis.
Executed timely updates and maintenance of client/member databases
ensuring data integrity.
Provided valuable caregiver support and personal care assistance
improving quality of life.
Increased awareness of effective strategies for Alzheimer's and dementia care.
Supported infant and toddler care
contributing to developmental milestones for ages 0-3.
Facilitated child supervision and development activities
promoting learning and safety.
Enhanced fitness program guidance and ensured effective equipment operation.
Demonstrated strong time management and multitasking abilities
meeting deadlines consistently.
Cultivated compassionate communication and active listening skills
fostering trust and rapport.
Improved organization and household management
creating a more efficient living environment.
Personal Information
Caring and empathetic administrative professional dedicated to exceptional service and positive workplace culture. Patient, service‑oriented and dedicated to helping people feel heard, supported, and valued.
ADDITIONAL INFO
Languages: Bilingual: English and Spanish
COMMUNITY & VOLUNTEER WORK
Valley Charter Elementary School, Parent Board Member, Los Angeles, CA, Served on the parent advisory board, contributing to school policy discussions and community initiatives, Assisted in planning and executing fundraising events, school programs, and family engagement activities, Collaborated with school administration and staff to advocate for student and family needs, Helped coordinate volunteers for school-wide events, committees, and special projects
ADDITIONAL INFO
References available upon request
Timeline
Front Desk Coordinator
Shepherd Church
01.2023 - 01.2025Read More
Family Caregiver (Primary Caregiver)
Private Household
01.2021 - CurrentRead More
Lead Teller
JPMorgan Chase Bank, N.A.
01.2012 - 01.2018Read More
Clover Park High School
High School Diploma
Read More