Tatiana Plascencia
Valencia,CA
Summary
Dedicated Brand Associate with strong customer service and team collaboration skills. Experienced in inventory management and problem-solving, enhancing customer experiences and driving sales through effective communication.
Overview
2
2
years of professional experience
Work History
Brand Associate
Gap Inc, Old Navy
Valencia, CA
02.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated the cash register to process purchases, returns, and exchanges accurately and quickly.
- Promoted and processed Old Navy credit card applications by informing customers about the benefits and guiding them through the sign-up process.
- Supported morning shipment operations by unpacking, sorting, and stocking new merchandise.
Brand Associate
American Eagle Outfitters, Inc
Valencia, CA
11.2023 - 09.2024
- Assisted customers in finding sizes, styles, and outfit combinations to increase overall satisfaction and sales.
- Maintained a clean, organized sales floor by restocking merchandise, and folding apparel to brand standards.
- Promoted loyalty programs, credit cards, and special offers to drive customer engagement and sales.
- Collaborated effectively with team members to create a positive, efficient work environment.
Education
Associate of Arts - Nursing
College of The Canyons
Valencia, California, CA06-2025
High School Diploma -
Saugus High School
Saugus, CA06-2024
Skills
- Customer service
- Time management
- Team collaboration
- Inventory management
- Problem solving
- Communication skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Brand Associate
Gap Inc, Old Navy
02.2024 - Current
Brand Associate
American Eagle Outfitters, Inc
11.2023 - 09.2024
Associate of Arts - Nursing
College of The Canyons
High School Diploma -
Saugus High School