Tatiana Rivera
Woodside,NY
Summary
Dedicated customer service professional with strong problem resolution and effective communication skills. Committed to creating a welcoming shopping environment and ensuring customer satisfaction through timely issue resolution.
Overview
2
2
years of professional experience
Work History
Costco
Cashier Customer Service
Astoria, New York
03.2025 - 08.2025
- Provided excellent customer service by assisting members with product inquiries and locating items in-store.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Engaged with customers to create a welcoming shopping environment.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted with customer requests and answered questions to improve satisfaction.
Cashier
TJ Max
Manhattan, New York
01.2024 - 03.2025
- Processed customer transactions with accuracy and efficiency at checkout.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted customers in locating merchandise and provided product information.
- Resolved customer inquiries and complaints in a timely manner to ensure satisfaction.
- Operated cash register and ensured all transactions were completed accurately.
- Processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
The Young Women Leadership Astoria
Astoria, NY06-2025
Skills
- Customer service
- Cash handling
- Problem resolution
- Effective communication
- Team collaboration
- Sales support
- Time management
- Communication
- Team management
- Organizational skills
Languages
Spanish
Native/ Bilingual
Timeline
Costco
Cashier Customer Service
03.2025 - 08.2025
Cashier
TJ Max
01.2024 - 03.2025
High School Diploma -
The Young Women Leadership Astoria