TATIANA RODRIGUEZ
Laveen,USA
Summary
Dynamic leader with extensive experience in managing high-volume operations and driving team performance. Expertise in training and mentoring staff to achieve organizational objectives while ensuring compliance and delivering exceptional customer service. Strong analytical skills utilized to streamline processes and maintain accuracy in documentation and financial oversight.
Overview
7
7
years of professional experience
Work History
Manager
Barnes and Noble Cafe
Goodyear, Arizona
05.2023 - Current
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.
Supervisor
Starbucks
Laveen, AZ
01.2020 - 01.2023
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
Clerk
Sprouts Farmers Market
Laveen, AZ
05.2019 - 01.2020
- Assisted customers with product selection by providing accurate information about products.
- Maintained up-to-date knowledge of company services and products.
- Delivered messages to staff and management via email and in person.
- Collaborated with other departments to ensure smooth workflow.
Education
High School Diploma -
Betty H. Fairfax
Laveen, AZ05-2019
Associate in Arts (A.A.) -
South Mountain Community College
Phoenix, AZSkills
- Financial oversight
- Confidential documentation management
- Detail-oriented organizational abilities
- Records accuracy
- Expertise in Microsoft Office applications
- Computer literacy
- Detail-oriented organizational abilities
Professionalism in handling sensitive data - Professionalism in handling sensitive data
Timeline
Manager
Barnes and Noble Cafe
05.2023 - Current
Supervisor
Starbucks
01.2020 - 01.2023
Clerk
Sprouts Farmers Market
05.2019 - 01.2020
High School Diploma -
Betty H. Fairfax
Associate in Arts (A.A.) -
South Mountain Community College