Tatiana Roman
Wilkes Barre,PA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Data Entry Pharmacy Technician
Harrold's Pharmacy
03.2021 - 08.2023
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Merchandise Coordinator
Marshalls Department Store
08.2017 - 03.2021
- Answered customer questions regarding store merchandise, department information, and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Ran markdown reports, managed store replenishment, and analyzed buying reports.
- Supervised departmental employees.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Educated employees on new merchandise during seasonal workshops.
- Verified products appeared at correct locations in proper quantities.
- Worked with managers and advertising directors to optimize promotions.
Education
High School Diploma -
E.L. Meyers High
06.2014
Skills
- Pharmacy Records Management
- High-Volume Environments
- Product and Service Merchandising
- Verifying Patient Data
- Labeling Prescriptions
- Fill Orders
- Restocking
- Coin and Currency Counting
- Order Taking
- Bagging Assistance
- Problem-Solving
- Analytical and Critical Thinking
Timeline
Data Entry Pharmacy Technician
Harrold's Pharmacy
03.2021 - 08.2023
Merchandise Coordinator
Marshalls Department Store
08.2017 - 03.2021
High School Diploma -
E.L. Meyers High
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