TATIANA Ruesga
Kearns,UT
Summary
Detail-oriented Housekeeper dedicated to maintaining cleanliness and guest satisfaction. With strong communication skills and a customer-centric approach, I excel in delivering exceptional service. Adaptable and proficient in cleaning procedures and Microsoft Office Suite, I thrive in fast-paced environments and collaborate effectively with team members
Overview
8
8
years of professional experience
Work History
Housekeeper
Spring Hills Suites by Marriott
08.2023 - Current
- Diligent House Cleaner ensuring high-quality service and adherence to cleaning protocols
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Inbound/Outbound Processor
Amazon
02.2019 - 04.2020
- Contributed to efficient processing and sorting of packages in a fast-paced environment
- Collaborated within teams to meet tight deadlines and resolve issues such as damaged products
Customer Service Representative
Wells Fargo
08.2016 - 10.2018
- Provided exemplary assistance with everyday banking needs, resolving customer concerns promptly
- Delivered floor support and training to fellow bankers
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Currently pursuing coursework -
Salt Lake Community College
Salt Lake City, UTHigh School Diploma -
Olympus High School
Salt Lake City, UT06.2016
Skills
- Strong customer service and communication abilities
- Proficient in maintaining cleanliness and hygiene standards
- Quick adaptability to new tasks and environments
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Diligent work ethic and reliability
- Ability to meet deadlines in fast-paced environments
- Strong organizational and prioritization abilities
Timeline
Housekeeper
Spring Hills Suites by Marriott
08.2023 - Current
Inbound/Outbound Processor
Amazon
02.2019 - 04.2020
Customer Service Representative
Wells Fargo
08.2016 - 10.2018
Currently pursuing coursework -
Salt Lake Community College
High School Diploma -
Olympus High School
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