Tatiana Sanchez
Pembroke Pines,FL
Summary
Great self-confidence and outgoing personality
• Good attention to detail• Strong ability to work alone without direct supervision• Able to observe deadlines and determination to reach goals.• Excellent work ethic and team skills Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Claims Processor, Automobile and Casualty
Peral Holding Group
1801 NW 66th Ave Plantation Fl 33313
11.2018 - Current
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Analyzed claims forms to verify coverage details.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Managed high call volumes while maintaining quality standards in communication and service delivery.
Account Sales Representative
Capitol Logistics
Wood-Ridge, NJ
09.2017 - 03.2019
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Analyzed claims forms to verify coverage details.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
Essex County College
Newark, NJHigh School Diploma -
Harrison High School
Harrison, NJ06-2004
Skills
- Month-end financial closing
- Experience with billing systems
- Data integration
- Records Organization and Review
- Customer Contact
- Excellent communication
- Organizational skills
- Effective verbal communication
- Adaptability and flexibility
- Microsoft office
- Customer service
- Claims
- Computer proficiency
- Call handling techniques
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Claims Processor, Automobile and Casualty
Peral Holding Group
11.2018 - Current
Account Sales Representative
Capitol Logistics
09.2017 - 03.2019
Essex County College
High School Diploma -
Harrison High School