Porscha Hassane
Houston,Tx
Summary
Detail-oriented Certified Medical Assistant and Office Coordinator with extensive experience in patient care coordination, medical records management, and office administration. Demonstrated expertise in managing front desk operations while ensuring strict compliance with OSHA and HIPAA standards. A strong communicator and natural leader, prepared to contribute to a dynamic healthcare team by enhancing operational efficiency and fostering a supportive environment for both patients and staff. Committed to delivering exceptional service and improving patient outcomes through effective collaboration and attention to detail.
Overview
14
14
years of professional experience
Work History
CMA Office Coordinator
North Cypress Women's Center
01.2018 - Current
- Assisting with medical procedures
- Administering medications
- Explaining basic care to patients
- Entering medical records, scheduling appointments, and managing the front desk
Customer Service Data Entry
Armark Harris County Jail
01.2015 - 01.2018
- Answering phones
- Filing and Entering Data
- Managing all incoming / outgoing faxes and emailing records
- Handling tasks efficiently in a fast-paced environment.
Quality Control Rep
VGE
01.2012 - 01.2014
- Monitoring inbound and outbound calls in the Call Center
- Filing and Entering Data
- Assisting in the development, creation, and implementation of call center quality processes and procedures
- Assessing associates' demeanor and technical accuracy
Education
Medical Assistant - Office Admin
Brightwood College
Skills
- Team management
- Analytical problem solving
- Effective communication
- Strategic leadership
- Certified in OSHA and HIPAA compliance
- Proficient in Basic Life Support techniques
- Certified in biotechnology
- Client support
- Medical records organization
- Financial year-end closing
- Month-end financial closing
- Facilitating patient care transitions
- Patient care coordination
- Emergency triage skills
- Sanitation procedures
- Aseptic technique
- Insurance approval management
Timeline
CMA Office Coordinator
North Cypress Women's Center
01.2018 - Current
Customer Service Data Entry
Armark Harris County Jail
01.2015 - 01.2018
Quality Control Rep
VGE
01.2012 - 01.2014
Medical Assistant - Office Admin
Brightwood College
Similar Profiles
Jonah NepveuxJonah Nepveux
Front Desk Receptionist at North Cypress Fitness CenterFront Desk Receptionist at North Cypress Fitness Center
Derek BeddoeDerek Beddoe
Lead Robotics Nursing Coordinator at North Cypress Medical CenterLead Robotics Nursing Coordinator at North Cypress Medical Center
Shannon DeMarcoShannon DeMarco
Kids Fit Health Instructor at North Cypress Fitness CenterKids Fit Health Instructor at North Cypress Fitness Center
Chukwunyereze EneChukwunyereze Ene
Chart Retrieval Specialist at EpisourceChart Retrieval Specialist at Episource
Daniel PerezDaniel Perez
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center