Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Security Officer
Alliance Ground International
Chicago, IL
02.2021 - 12.2023
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Enforced access control measures in accordance with established procedures.
Secured personnel and premises by inspecting buildings and patrolling property.
Provided escorts for visitors as needed throughout the facility.
Confirmed visitor identification prior to granting entry into the building.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Dispatch Supervisor
Comcast
Chicago, IL
06.2012 - 02.2021
Arranged for repairs to restore service and schedules.
Addressed questions, problems or requests for service or equipment.
Oversaw communications within assigned territories.
Maintained accurate records of dispatched vehicles, drivers, routes.
Communicated with individuals within inbound call center setting to complete dispatch support for service calls.
Implemented strategies for improved route optimization across all areas of operation.
Received or prepared work orders.
Ensured that daily dispatch operations ran smoothly and efficiently.