Tatiana Chavez Pacheco
Salinas,CA
Summary
Detail-oriented Agricultural Plant and Soil Science graduate with experience in fast-paced customer service roles. Skilled in problem-solving, multitasking, and maintaining organization under pressure. Seeking to leverage strong communication and customer service skills in the agricultural sector.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Eva's Cafe
Salinas, CA
06.2020 - 11.2023
- Took customer orders and served food and drinks in a timely manner.
- Learned menu ingredients and preparation methods to answer customer questions.
- Kept work areas stocked, clean, and ready throughout each shift.
- Communicated with customers to understand their needs and provide helpful service.
- Handled complaints calmly and worked toward solutions that left customers satisfied.
Restaurant Server
Bag O Crab
Salinas, CA
12.2023 - Current
- Manage several tables at once while making sure guests receive attentive service.
- Help train new employees on restaurant procedures and customer service expectations.
- Use the POS system to enter orders, manage bills, and process customer transactions.
- Assist guests with questions about menu items and food allergies.
- Work with coworkers during busy shifts to keep service moving efficiently.
- Build good relationships with returning customers through friendly and consistent service.
- Address customer concerns and help resolve issues when they come up.
Education
Bachelor of Science - Agricultural Plant and Soil Science
California State University, Monterey Bay
Seaside05-2026
Skills
- POS & Order Management
- Customer Relationship Management
- Employee training
- Organization & Time Management
- Team Collaboration
- Conflict resolution
- Professional Communication
Languages
- English, Native
- Spanish, Native
Timeline
Restaurant Server
Bag O Crab
12.2023 - Current
Restaurant Server
Eva's Cafe
06.2020 - 11.2023
Bachelor of Science - Agricultural Plant and Soil Science
California State University, Monterey Bay