Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tatianna Dagrin

West Park,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CVS Pharmacy Shift Lead

CVS Pharmacy
Hollywood, FL
08.2022 - Current
  • Performing basic bookkeeping tasks such as counting cash drawer at the end of each shift
  • Order and reorder merchandise, manage product inventories, and oversee daily sales reports and procedures
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.

CVS Pharmacy Technician/Scheduler

CVS Pharmacy
Hollywood, FL
08.2022 - Current
  • Monitored and updated all patient scheduling in coordination with physicians
  • Coordinated appointment schedules with all relevant facility departments
  • Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality
  • Maintained and updated all computerized client appointment schedules on a regular basis
  • Answer phone calls and take messages for providers scheduling appointments and handling patient inquiries.

Walgreens Shift Lead

Walgreens
Hollywood, FL
08.2021 - 08.2022
  • In charge of providing direct supervision to employees at shift-based companies to ensure the business operates correctly
  • My duties include covering for employee absences, managing cash drops from the register and resolving problems that occur during their shift
  • Organizing shift schedules for team members
  • Monitoring attendance, tardiness and time off
  • Training new and current team members on tasks
  • Handling customer issues and managing conflicts.

Walgreens Pharmacy Technician/Scheduler

Walgreens
Miramar, FL
09.2020 - 08.2021
  • Prepare prescriptions - retrieve, count, pour, weigh, measure, and sometimes mix the medication
  • Use technology to help maintain accurate patient records, prepare and package medications, and place orders
  • Schedule appointments for patients willing to get Covid vaccinations and covid testing.

Education

High School Diploma -

SOUTH BROWARD HIGH SCHOOL
06-2019

Skills

  • Cash handling accuracy
  • Hard worker with great customer skills
  • Excellent multi-tasker
  • Medication Administration
  • Computer literacy
  • Customer service
  • Experience Administering Injections
  • Pharmacy Technician Experience
  • Shift Management
  • Medical scheduling
  • Patient care
  • Employee Training

Certification

Pharmacy Technician License

Languages

English
Full Professional
Creole
Full Professional

Timeline

CVS Pharmacy Shift Lead

CVS Pharmacy
08.2022 - Current

CVS Pharmacy Technician/Scheduler

CVS Pharmacy
08.2022 - Current

Walgreens Shift Lead

Walgreens
08.2021 - 08.2022

Walgreens Pharmacy Technician/Scheduler

Walgreens
09.2020 - 08.2021

High School Diploma -

SOUTH BROWARD HIGH SCHOOL

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Tatianna Dagrin