Tatianna Rodriguez
Saint Marys,Georgia
Overview
4
4
years of professional experience
Work History
Recreational Aide
Morale Welfare And Recreation
07.2023 - Current
- Promoted safe environment for all patrons by maintaining clean facilities and ensuring proper use of equipment.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Contributed towards welcoming atmosphere by greeting patrons upon arrival at facility.
- Monitored activities to maintain safe and enjoyable experience for all patrons.
- Improved patron satisfaction with timely assistance, answering questions, and addressing concerns.
- Enhanced customer experience through prompt and accurate processing of transactions.
- Operated point-of-sale (POS) systems and handled cash.
Library Assistant
San Jacinto College North
01.2022 - 05.2023
- Assisted in accurate cataloging and organization of materials.
- Maintained well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Processed incoming materials by labeling them appropriately and adding security devices before placing them on shelves for patron use.
- Coordinated study room reservations and monitored library spaces to ensure quiet and conducive environment for study.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Answered patron questions in-person or by phone regarding library services and resources.
- Utilized computer databases to locate library materials.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
- Improved library organization by accurately shelving books and other materials according to Library of Congress Classification system.
- Aided students with basic computer troubleshooting and printing issues, providing essential technical support when needed.
Early Voting Electronic Support Specialist
Harris County Clerk's Office
09.2020 - 11.2020
- Supported election officials with setting up polling equipment and preparing voting area for smooth election day.
- Enhanced voter experience by assisting in efficient check-in process and providing clear instructions.
- Collaborated with fellow poll workers to manage high influxes of voters effectively and maintain organized workflow.
- Contributed to successful elections by promptly reporting any discrepancies or issues to supervising election officers.
- Promoted voter accessibility by setting up ADA-compliant voting booths and assisting disabled individuals as needed.
- Demonstrated problem-solving abilities when faced with equipment malfunctions or other unexpected issues, working quickly to find appropriate solutions.
Education
Bachelor of Science - Pyschology
University of Houston - Downtown
Houston, TX05.2025
Associate of Arts - Communications
San Jacinto College District
Pasadena, TX05.2023
High School Diploma -
Crosby High School
Crosby, TX05.2021
Skills
- POS Systems
- Customer Service
- Money Handling
- Shelving Books
- Cataloging Materials
- Material Check-In and Check-Out
- Shelf Reading
- Patron Assistance
Timeline
Recreational Aide
Morale Welfare And Recreation
07.2023 - Current
Library Assistant
San Jacinto College North
01.2022 - 05.2023
Early Voting Electronic Support Specialist
Harris County Clerk's Office
09.2020 - 11.2020
Bachelor of Science - Pyschology
University of Houston - Downtown
Associate of Arts - Communications
San Jacinto College District
High School Diploma -
Crosby High School
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