Tatiyana Gilner

Compassionate, detail-oriented Community Supervision Specialist (CSS) with 3 years supporting court-involved youth and families through monitoring, coaching, and resource coordination. Proven record improving compliance, reducing violations, and building trust with diverse stakeholders. Skilled in case documentation, crisis de-escalation, home/school visits, and interagency collaboration.

• Developed individualized treatment plans for youth in the juvenile justice system.
• Conducted assessments to monitor youth progress, adjusting interventions to support individual needs.
• Facilitated training sessions for staff on best practices in youth supervision.
• Administered corrective actions addressing poor performance, fostering accountability and improvement.
• Collaborated with departments to streamline processes and improve coordination of services.

• Monitored premises to ensure safety and security of personnel and property.
• Responded promptly to alarms and incidents, maintaining a calm environment.
• Documented daily activities, incidents, and visitor logs for accurate record-keeping.
• Assisted in training new security staff on protocols and procedures.
• Completed incident reports regarding violations of policies or procedures.

• Built strong customer relationships through effective communication, enhancing trust and satisfaction.
• Resolved complex problems by collaborating with departments to deliver tailored solutions that met customer needs.
• Guided families through school transfer process, ensuring a smooth transition and addressing concerns.