Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiyana Johnson

Alexandria,VA

Summary

Developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferrable skills while transitioning into new field.

Possessing excellent interpersonal skills and positive, upbeat attitude. Understanding customer service principles and cash handling procedures, with focus on accuracy and efficiency. Committed to delivering exceptional service and fostering welcoming environment.

Offering strong communication skills and genuine interest in customer service, eager to learn and develop in retail environment. Brings understanding of basic financial transactions and cash handling, along with commitment to accuracy and efficiency. Ready to use and develop organizational and problem-solving skills in Head Cashier role.

Overview

2
2
years of professional experience

Work History

Head Cashier

Home Depot
7710 Richmond Hwy, Alexandria, VA 22306
10.2024 - Current
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.

Cashier

Panera Bread
Alexandria, VA, USA
10.2023 - 09.2024
  • I was cashier but I was also trained in other positions
  • I knew how to do dinning (cleaning the sitting area and etc), salad maker and barista

Cashier/Sales Associate

Ross Dress For Less
Alexandria, VA, USA
12.2022 - 10.2023
  • I was cashier but I also knew how to do everything else like sales floor and security (loss prevention)
  • I also was almost prompted to Area Supervisor but school got in the way

Education

High school diploma -

West Potomac High School
Alexandria, VA
06.2024

Skills

  • Barista Experience
  • Loss Prevention
  • Food Service
  • Cashiering
  • Food Preparation
  • Cleaning Experience
  • Guest Services
  • Merchandising
  • Communication Skills
  • Assistant Manager Experience
  • Fast Learner
  • Store opening/closing procedures
  • Time management strength
  • Cash handling
  • Multi-tasking skill

Timeline

Head Cashier

Home Depot
10.2024 - Current

Cashier

Panera Bread
10.2023 - 09.2024

Cashier/Sales Associate

Ross Dress For Less
12.2022 - 10.2023

High school diploma -

West Potomac High School
Tatiyana Johnson