Tatiyana Parks
Las Vegas
Summary
Customer service professional with over a decade of experience, adept at enhancing customer satisfaction and loyalty through exceptional service and attention to detail. Proven ability to collaborate effectively with teams to improve processes and ensure quality assurance, leveraging skills in team collaboration and process improvement. Committed to fostering positive relationships and driving success in customer-focused environments.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
McPherson, KS
04.2026 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to optimize efficiency.
- Trained new baristas on beverage preparation and customer service techniques.
- Developed strong customer relationships through exceptional service and product knowledge.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Visual Inspector
Pfizer
McPherson, KS
10.2024 - 09.2025
- Inspect pharmaceutical products for defects ensuring compliance with quality standards.
- Utilize manual and automated methods to detect inconsistencies in drug containers.
- Identify and discard defective items to maintain product integrity and safety.
- Collaborate with team to enhance inspection processes and ensure accuracy.
- Contribute to improved product quality with precise visual assessments.
Bank Teller
Sunflower Bank
Salina
03.2023 - 11.2023
- Processed financial transactions, enhancing customer satisfaction and operational efficiency.
- Balanced cash drawers with precision, reducing discrepancies and ensuring financial accuracy.
- Advised customers on bank services, increasing product adoption and customer loyalty.
- Verified customer identities, maintaining security and trust in financial dealings.
Customer Service Representative
32 Bar Blues
Oxnard, CA
07.2022 - 02.2023
- Handled customer inquiries, ensuring satisfaction and loyalty.
- Trained new staff, enhancing team efficiency.
- Managed inventory records, optimizing stock levels.
- Updated customer accounts, improving data accuracy.
- Supported internal and external clients, fostering positive relationships.
- Promoted special events and offers effectively, contributing to noticeable gains in foot traffic and sales during peak times.
Manager
Edible Arrangements
Camarillo, CA
01.2021 - 08.2021
- Supervised Production workers to ensure quality of orders Cleaned store
- Managed day-to-day operations
- Handled opening and closing of store
- Trained new hires
- Answered all customers phone calls
- Made sure all employees followed everyday checklists Swept and mop
- Prepped fruit
- Prepped orders for next day
- Washed dishes
- Completed 15-30 orders a day Trained and mentored staff, fostering a collaborative environment that improved team performance and morale.
Account Executive
Paysafe
Westlake Village, CA
07.2019 - 01.2021
- Managed new merchant accounts, enhancing client satisfaction and retention.
- Supported product training and installation, improving user engagement.
- Documented merchant interactions, optimizing communication efficiency.
- Provided technical support, resolving issues and boosting user experience.
- Cultivated relationships with clients, resulting in a 30% increase in client retention and driving repeat business.
Cashier / Waitress
CJ's BBQ
Ventura, CA
01.2016 - 04.2017
- Welcomed guests and efficiently processed orders, ensuring customer satisfaction.
- Assisted in kitchen tasks, contributing to team efficiency and timely service.
- Maintained cleanliness by bussing tables, enhancing the dining experience.
- Managed opening and closing duties, ensuring smooth daily operations.
- Provided exceptional customer service as a cashier and waitress, fostering a welcoming atmosphere and enhancing guest experiences.
- Coordinated closely with kitchen staff to ensure timely meal delivery, improving service efficiency and minimizing customer complaints.
Dean's Assistant
Oxnard College
Oxnard, CA
08.2014 - 01.2016
- Managed scheduling for students and faculty, enhancing appointment efficiency.
- Streamlined evaluation filing, improving organizational accuracy.
- Handled communications via email and phone, ensuring responsive service.
- Coordinated semester evaluations, supporting academic assessment processes.
- Assisted the Dean in daily operations, fostering a collaborative environment that enhanced team productivity and communication.
Education
High School Diploma - Culinary Arts
Oxnard College
Oxnard, CA01-2016
Skills
- Attention to Detail
- Team Collaboration
- Process Improvement
- Problem-solving
- Quality Assurance
- Time management
LANGUAGES
English (Native).
Timeline
Barista
Starbucks
04.2026 - Current
Visual Inspector
Pfizer
10.2024 - 09.2025
Bank Teller
Sunflower Bank
03.2023 - 11.2023
Customer Service Representative
32 Bar Blues
07.2022 - 02.2023
Manager
Edible Arrangements
01.2021 - 08.2021
Account Executive
Paysafe
07.2019 - 01.2021
Cashier / Waitress
CJ's BBQ
01.2016 - 04.2017
Dean's Assistant
Oxnard College
08.2014 - 01.2016
High School Diploma - Culinary Arts
Oxnard College