Overview
Work History
Education
Skills
Timeline
Generic

Tatiyanna Grant

Brooklyn,NY

Overview

8
8
years of professional experience

Work History

Barista Trainer

Starbucks
07.2021 - Current
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Streamlined workflow processes for better customer service and reduced wait times.

Merchandise Associate

Madison Square Garden Co
08.2023 - 02.2024
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Collaborated with store management to develop strategic plans for merchandise placement and promotion.

Paraprofessional

Catholic Charities
06.2022 - 06.2023
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Cashier

Pet Smart
04.2021 - 09.2021
  • Boosted store sales by effectively merchandising pet food, accessories, and supplies according to company standards.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.
  • Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.

Cashier

Wendy's
01.2020 - 03.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Stocker

Catholic Charities
06.2016 - 03.2019
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Education

Psychology

Baruch College of The City University of New York
New York, NY
06.2025

Skills

  • Training Materials
  • Leadership experience
  • Employee Performance Management
  • Avid Learner
  • Customer Satisfaction

Timeline

Merchandise Associate

Madison Square Garden Co
08.2023 - 02.2024

Paraprofessional

Catholic Charities
06.2022 - 06.2023

Barista Trainer

Starbucks
07.2021 - Current

Cashier

Pet Smart
04.2021 - 09.2021

Cashier

Wendy's
01.2020 - 03.2021

Stocker

Catholic Charities
06.2016 - 03.2019

Psychology

Baruch College of The City University of New York

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Tatiyanna Grant