Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiyon Jasmine

St. Louis,Missouri

Summary

Dynamic and compassionate professional with a proven track record at New Dreams Investments, adept in HIPAA Compliance and fostering positive patient relations. Leveraged expertise in Electronic Health Records and direct patient care to enhance operational efficiency and patient satisfaction. Achieved significant improvements in patient outcomes and property management, demonstrating a commitment to excellence and ethical standards.

Overview

3
3
years of professional experience

Work History

Property Manager

New Dreams Investments
St Louis, MO
05.2017 - 09.2020
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Optimized property management software usage, enhancing operational efficiency.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Facilitated successful acquisition and integration of new properties into management portfolio.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Collected and maintained careful records of rental payments and payment dates.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Planned special events such as lotteries, dedications and project tours.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Generated professional networks by engaging in professional, industry and government organizations.

CNA Student

Troy Manner
Troy, MO
06.2017 - 05.2020
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
  • Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.
  • Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
  • Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
  • Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
  • Provided accurate documentation of patient information, contributing to efficient care coordination.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of Number+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Assistant Manager

Ross
O'Fallon, MO
06.2017 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Enhanced team productivity by streamlining operational processes.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

CNA Student

Delmar Gardens Of O'Fallon
O'Fallon, MO
08.2017 - 11.2017
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
  • Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.
  • Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
  • Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes.
  • Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
  • Provided accurate documentation of patient information, contributing to efficient care coordination.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of Number+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

Associate Degree In Nursing - Medical Assisting

Bryan University
Tempe, AZ

High School Diploma - Medical Assisting

Penn Foster Career School
Scranton, PA
05.2017

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • Vital signs monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Electronic Health Records
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Insurance Verification
  • Compassionate caregiver
  • Appointment Setting
  • Medical Records Management
  • Patient Care Coordination
  • Patient Flow Management
  • Sterilization techniques
  • First Aid
  • Anatomy and Physiology Knowledge
  • Medical supply inventory
  • Equipment Sterilization
  • Medical office administration
  • Sterile technique
  • Complex Problem-Solving
  • Fluent in Languages
  • Trustworthy companion
  • Adaptable
  • Patient Relations
  • Patient Management
  • Inventory and supply management
  • OB/GYN procedures
  • Simple dressings
  • Prioritizing stat orders
  • Knowledge of EKG rhythm interpretation
  • Inventory Management
  • Professional Bedside Manner
  • Payment Collection
  • Medical terminology in Languages
  • Medical billing and coding
  • Monitoring patient progress
  • Diagnostic Procedures
  • Valid State driver's license
  • Medical Office Management
  • Emergency Response Preparedness
  • Healthcare Software Proficiency
  • Indirect Patient Care
  • Reliable transportation
  • Companionship and emotional support
  • Laboratory maintenance
  • Medical Equipment Operation
  • Medical Billing
  • Insurance Claims
  • Family Education
  • Emergency procedures understanding
  • Diagnostic Testing Assistance
  • Lab Equipment Operation
  • Lab equipment calibration
  • Antigen testing
  • Hospice Care
  • Patient bathing
  • Customer Relationship Management (CRM)
  • Conversant in Languages
  • Case Management
  • Wound care specialist
  • pH testing
  • Electrocardiographic rhythm recognition
  • Medical Transcription
  • Orthopedic splints
  • Patient Feeding
  • Dementia and Alzheimer's knowledge
  • Patient oral care
  • Needs assessments
  • Diagnostic equipment expertise
  • Respiratory therapy functions
  • Account Management
  • Chronic Disease Management
  • Feeding assistance expert
  • Neurology assessments
  • Type coding
  • Tube feedings and medications familiarity
  • Therapeutic procedures
  • Traction equipment
  • Emergency Room Procedures

Timeline

CNA Student

Delmar Gardens Of O'Fallon
08.2017 - 11.2017

CNA Student

Troy Manner
06.2017 - 05.2020

Assistant Manager

Ross
06.2017 - 12.2018

Property Manager

New Dreams Investments
05.2017 - 09.2020

Associate Degree In Nursing - Medical Assisting

Bryan University

High School Diploma - Medical Assisting

Penn Foster Career School

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Tatiyon Jasmine