Tatsiana Rahalskaya
Seattle,USA
Summary
A professional with over 20 years of experience in social services, management, finance and business analysis, business planning, budgeting, forecasting, with great customer service skills, focused on long term employment and high results and achievements. Efficient, detail-oriented, highly organized candidate with strong analytical and problems solving skills, with the desire to develop new areas of work, good communication and teamwork skills. Authorized to work in USA for any employer.
Overview
17
17
years of professional experience
Work History
Branch Manager
AllWaysCaring HomeCare (formerly Known as ResCare)
11.2016 - Current
- Leading and supervising a branch office with a focus on delivering accurate, warm, friendly, and efficient client services
- Demonstrating a positive, non-judgmental attitude while providing counseling, advocacy, and support in crisis situations
- Building respectful relationships by acknowledging cultural diversity, personal beliefs, age, gender, race, and disability
- Effectively managing multilingual groups and working in a multicultural environment
- Building and maintaining strong relationships with clients and the case management team, developing care plans for vulnerable populations based on their service programs and individual needs
- Ensuring strict compliance with state regulations and safety protocols while maintaining a strong focus on continuous improvement and customer satisfaction
- Managing all aspects of branch performance and service delivery to meet and exceed budgeted goals, including increasing client count and service hours
- Handling client documentation in compliance with HIPAA regulations, consistently achieving high audit scores and successfully passing internal and state audits
- Administering client management software systems to streamline operations
- Preparing detailed branch reports with a deep understanding of key financial metrics
- Developing actionable recommendations based on analysis and effectively communicating key trends and issues to senior management
- Responsible for budget planning, managing expenses, and executing the branch's annual business plan
- Recruiting, interviewing, hiring, and onboarding caregivers while ensuring compliance with state requirements
- Assisting with training enrollment and continuing education
- Matching clients with caregivers based on their specific needs and care requirements
- Managing efficient scheduling and overseeing payroll processes
- Planning and managing lobbying activities, which include maintaining relationships with Congress, state legislatures, and SEIU 775
- Coordinating visits with legislators and organizing representation at targeted events
Finance and business analyst
Belagro Group of Companies
08.2011 - 10.2016
- Performing weekly, monthly, and annual financial reports for executive management, including monthly results, quarterly forecasts, budgeting, trend analysis, and financial modeling. Producing accurate and insightful financial performance reports for tasks, projects, and programs.
- Conducting budget planning and quarterly and mid-year forecasting, which involves interpreting, summarizing, and uploading information into financial systems to provide insights on profit and loss. Analyzing budgets and recommending corrections for any discrepancies to management.
- Developing and maintaining financial statements using accounting and budgeting software to deliver comprehensive financial reports to management and the corporate office.
- Creating executive reports utilizing database structures and end-user interfaces to provide necessary information to relevant personnel.
- Assisting other departments with budget completion and enhancing their understanding of financial analyses.
Finance and accounting specialist
Keramin JSC
03.2008 - 06.2011
- Collaborating with accounting teams to prepare and maintain project budgets on a weekly, monthly, and annual basis.
- Supporting various projects through financial analysis, developing project plans, managing and monitoring progress, and driving project schedules. This includes collaborating and coordinating efforts to ensure project goals and timelines are met.
- Assisting with activities related to the monthly close, including gathering documentation for clients, filing paperwork, and handling other administrative tasks.
Education
Bachelor's degree - Economics and Business Management
Belorussian State University
06.2006
Skills
- Leadership
- Team building and mentoring
- Customer service
- Verbal/written communication
- Problem solving
- Financial metrics
- Strategic decision-making
- Excellent work ethic
- Client Relationship Management
- Staff Management
Softwaresystemskills
- Proficient in Word, Excel, PowerPoint, Outlook, Access, Project, Visio, Publisher
- Enterprise resource planning (EPR) systems
- Forecast Now
- Quick View
- Power BI
- Tableau
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Branch Manager
AllWaysCaring HomeCare (formerly Known as ResCare)
11.2016 - Current
Finance and business analyst
Belagro Group of Companies
08.2011 - 10.2016
Finance and accounting specialist
Keramin JSC
03.2008 - 06.2011
Bachelor's degree - Economics and Business Management
Belorussian State University
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