Haley Terrell
Bridgeport
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Medical Assistant/Practice Manager/Patient Coordinator
Connecticut Addiction Medicine
Rocky Hill
12.2021 - 05.2023
- - Patient Intakes
- - Drug Screenings
- - Schedule Appointments
- - Assist Doctors with Injections
- - Answer Telephones/Address Patients Questions and Concerns
Medical Assistant (temporary position)
Caremount Medical
Mount Kisco
09.2020 - 05.2021
- Draw blood, took labs (SST/ CBC/HIV/STD screens)
- Urine cultures
- EKG taken and read
- Print labels and shipping labs
- Covid-19 testing (nasal labs)
Patient Care Technician
Westchester Medical Center
Valhalla
07.2020 - 08.2020
- -Take vitals, draw blood, perform EKGs
- -Document and measure inputs/outputs
- In-dwelling/catheter drains
- -Document height/weight measurements
- -Maintain Activities of Daily Living
- (Assist with dressing/bathing/ambulation)
Certified Nurse's Assistant
Cortlandt Manor Health Care
Cortlandt
05.2017 - 02.2019
- - Assist patients on a daily basis
- - ADL (Activities of Daily Living) ROM (Range of Motion) exercises
- - Attend to patients' personal needs (assist with baths/change of clothing)
- - Distribute food trays, feed patients who require assistance
- - Prepare beds with clean linens, take patients' vitals - input data
- - Use mechanical lifts (hoya), standing lifts, bed scales
- - Attend to all patient requests promptly
Certified Nurse's Assistant
White Plains Center for Nursing
White Plains
08.2016 - 05.2017
- -Assisted patients on a daily basis
- - ADL (Activities of Daily Living) ROM (Range of Motion) exercises
- - Attend to patients' personal needs (assist with baths/change of clothing)
Education
Pct/nha/cna - Medical Assistant
New York Institute of Medical Careers
New York, NY 03.2018 - 04.2019
Certified Medical Assistant - Cna
Big Apple Training
White Plains , Ny 12.2012 - 04.2013
Monroe High School
The Bronx, NYSkills
- Patient intake
- Blood drawing
- Injection assistance
- Covid-19 testing
- Electronic health records
- EKG testing
- Medical terminology
- Appointment scheduling
- Healthcare regulations
- Patient care management
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Patient assessments
- Appointment reminders
- Phlebotomy
- Electrodes placement
- Time management
- Needs assessments
- Completing insurance forms
- Procedure assistance
- Prescription refills
- Insurance authorizations
- Sterile technique
- Restocking lab supplies
Timeline
Medical Assistant/Practice Manager/Patient Coordinator
Connecticut Addiction Medicine
12.2021 - 05.2023
Medical Assistant (temporary position)
Caremount Medical
09.2020 - 05.2021
Patient Care Technician
Westchester Medical Center
07.2020 - 08.2020
Pct/nha/cna - Medical Assistant
New York Institute of Medical Careers
03.2018 - 04.2019
Certified Nurse's Assistant
Cortlandt Manor Health Care
05.2017 - 02.2019
Certified Nurse's Assistant
White Plains Center for Nursing
08.2016 - 05.2017
Certified Medical Assistant - Cna
Big Apple Training
12.2012 - 04.2013
Monroe High School