Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TATTEM LUNA

Northlake

Summary

Sales Team Manager with a proven track record of driving revenue growth and leading high-performing teams. Specialized in identifying storm related damage and assisting in claim reporting and management. Forward-thinking and assertive in setting ambitious targets, and motivating team members to exceed expectations. Strong communication skills, and a dynamic approach to building client relationships and expanding market presence.

Overview

7
7
years of professional experience

Work History

SALES TEAM MANAGER

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
Kansas City
04.2024 - 01.2025
  • Negotiated contracts with clients by providing solutions that meet their needs while maximizing profits for the organization.
  • Assisted customers in filing new insurance claims and provided status updates on existing ones.
  • Communicated with clients to gather necessary details for claim resolutions.
  • Coordinated with adjusters to assess damages and claims validity.
  • Documented all interactions and decisions in the claims management system.
  • Managed a portfolio of existing accounts while prospecting for new ones in assigned territory.
  • Provided leadership, training, mentoring, coaching, motivation, and guidance to the sales team.
  • Developed strong working relationships with customers and staff.

ASSISTANT SALES TEAM MANAGER

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
Kansas City
01.2024 - 03.2024

SALES ASSOCIATE

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
Kansas City
10.2022 - 03.2024

BARTENDER/ SERVER

GORDON STREET TAVERN
Alvin
08.2018 - 07.2022
  • Kept bar organized and clean during busy hours.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Utilized problem solving skills to resolve customer complaints in a courteous manner.
  • Utilized strong salesmanship skills to upsell drinks and appetizers.

Education

BIOTECHNOLOGY -

UNIVERSITY OF HOUSTON
Houston, TX, US

CERTIFICATION IN PHARMACY TECHNICIAN -

ALVIN COMMUNITY COLLEGE
Alvin, Tx

Skills

  • Verbal and written communication
  • Training and development
  • Product knowledge
  • Client relationship management
  • Staff management
  • Rapport and relationship building
  • Persuasive negotiations
  • Claims management

References

References available upon request

Timeline

SALES TEAM MANAGER

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
04.2024 - 01.2025

ASSISTANT SALES TEAM MANAGER

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
01.2024 - 03.2024

SALES ASSOCIATE

VERTICAL SOLUTIONS ROOFING & CONSTRUCTION
10.2022 - 03.2024

BARTENDER/ SERVER

GORDON STREET TAVERN
08.2018 - 07.2022

BIOTECHNOLOGY -

UNIVERSITY OF HOUSTON

CERTIFICATION IN PHARMACY TECHNICIAN -

ALVIN COMMUNITY COLLEGE
TATTEM LUNA