Summary
Overview
Work History
Education
Skills
Timeline
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Tatum Eads

East Peoria,IL

Summary

Motivated and creative Graphic Design student with a minor in User Experience Design, currently developing strong skills in Adobe Creative Suite, wireframing, and user-centered design. Experienced in retail, offering several years of customer service and teamwork that translate into strong communication, time management, and collaboration skills. Passionate about designing visually impactful and user-friendly experiences that blend creativity with functionality.

Overview

5
5
years of professional experience

Work History

Customer Relations

Bass Pro Shops
East Peoria , IL
05.2024 - Current
  • Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
  • Trained new staff on customer relations best practices.
  • Maintained customer relations by responding to inquiries in a timely manner.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to verify attributes and quantities of merchandise.
  • Managed returns process by inspecting returned items for damages before restocking or sending back to suppliers.
  • Tracked outgoing orders to provide shipping status to customers.
  • Maintained cleanliness of work area by sweeping, dusting and mopping floors.
  • Organized merchandise in designated areas according to size, type and style.
  • Created labels for products using barcode scanners and label printers.

Merchandise Handler

Goodwill
Morton, IL
04.2022 - 05.2024
  • Maintained cleanliness of work area by sweeping, dusting and mopping floors.
  • Organized merchandise in designated areas according to size, type and style.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Greeter/Cashier

Walmart
Morton, IL
04.2020 - 08.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Education

Bachelor of Arts - Graphic Design

Bradley University
Peoria, IL
05-2026

High School Diploma -

East Peoria Community High School
East Peoria, IL
05-2022

Skills

  • Graphic design
  • User experience design
  • Adobe Creative Suite
  • Wireframing
  • Customer service
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Computer skills

Timeline

Customer Relations

Bass Pro Shops
05.2024 - Current

Merchandise Handler

Goodwill
04.2022 - 05.2024

Greeter/Cashier

Walmart
04.2020 - 08.2021

Bachelor of Arts - Graphic Design

Bradley University

High School Diploma -

East Peoria Community High School

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