Tatum Harrison

• Coordinate daily scheduling and optimize patient flow
• Addressed patient inquiries and resolved concerns in a timely manner.
• Organized follow-up appointments and ensured timely reminders for patients.
• Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
• Serve as primary liaison for patients
• Verify insurance and present treatment plans
• Maintain HIPAA-compliant patient records Resolve concerns and support patient satisfaction

• Assist with general, cosmetic, and implant procedures

• Maintain sterilization and infection control standards

• Prepare treatment rooms and instruments

• Educate patients on post-care and hygiene

• Collaborated with team members to improve patient flow and care quality.
• Utilized digital tools for imaging and record keeping effectively.
• Sterilized instruments according to established guidelines and protocols.
• Laid out dental instruments and equipment before procedures.

• Delivered fast, accurate customer service

• Handled POS transactions

• Supported team during high-volume shifts

• Resolved customer complaints promptly to maintain a positive dining experience.

• Managed scheduling and front desk operations

• Maintained professional client experience

• Scheduled appointments and coordinated services for clients effectively.
• Maintained cleanliness and organization of reception area at all times.
• Answered phone inquiries and directed calls to appropriate staff members.
• Handled client payments and processed transactions accurately.

• Managed check-ins and scheduling

• Trained new front desk staff

• Answered phone inquiries and directed calls to appropriate staff members.
• Greeted visitors and provided them with assistance.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.