Tatum Jackson
Norton Shores
Summary
Dynamic and empathetic professional with a proven track record at Portage Lake Bible Camp and Walmart Supercenter, excelling in problem-solving and compassionate communication. Demonstrated ability to enhance customer satisfaction and foster inclusive environments, showcasing exceptional relationship-building and active listening skills. Achieved notable improvements in service quality and camp engagement without relying on numerical metrics.
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
Portage Lake Bible Camp
05.2021 - Current
- Supported campers by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Worked with children and adults of varying age, interest, skill, and developmental levels.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Led Bible study for all ages, facilitating deeper thinking and discussion around scripture
Walmart Associate
Walmart Supercenter
11.2021 - 12.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree - Humanities
Muskegon Community College
Muskegon, MINo Degree - Secondary Education
Eastern Michigan University
Ypsilanti, MINo Degree - Social Work
Calvin University
Grand Rapids, MI04-2026
High School Diploma -
Mona Shores High School
Norton Shores, MI05-2020
Skills
- Problem-solving
- Patience and empathy
- Compassionate communication
- Attention to detail
- Creativity and innovation
- Relationship building
- Active listening
- Camper supervision
- Customer service
- Teamwork and collaboration
- Conflict resolution
- Compassionate
Timeline
Walmart Associate
Walmart Supercenter
11.2021 - 12.2022
Summer Camp Counselor
Portage Lake Bible Camp
05.2021 - Current
No Degree - Humanities
Muskegon Community College
No Degree - Secondary Education
Eastern Michigan University
No Degree - Social Work
Calvin University
High School Diploma -
Mona Shores High School
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