Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENTS
Timeline
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Tatyana Swanson

Goose Creek,SC

Summary

Results-driven sales professional with a strong background in lead qualification and relationship building, demonstrating a commitment to achieving sales targets and driving growth. Experience in the beauty and technology sectors has fostered a deep understanding of customer needs and effective solution delivery. A passion for contributing to a mission focused on positive customer experiences and impactful outcomes is evident, alongside a proven track record of exceeding expectations through collaboration and strategic thinking.

Overview

8
8
years of professional experience

Work History

Business Development Representative

Beauty Industry Group
Remote
10.2024 - 06.2025
  • Responded promptly and qualified inbound leads through CHAMP criteria
  • Owned and managed full sales cycle
  • Monitored clients and built rapport to ensure client satisfaction during sale
  • Managed over 300 accounts monthly
  • Meet and exceeded monthly and/or quarterly sales targets
  • Utilized multiple CRM systems through sales process (salesforce, hubspot)
  • Location

Senior Sales Development Representative

Cloudkitchens
05.2022 - 10.2024
  • Followed up inbound marketing leads to qualify and book meetings for AE
  • Qualified leads through BANT criteria to book quality meetings for AE that lead to CW
  • Identified decision makers to provide solutions
  • Worked with Sales and Marketing teams to identify opportunities
  • Prospected, researched, and generated outbound leads
  • Achieved associate SDR status in 3 months and senior SDR in 6 months through consistent high performance
  • Remote

Account Executive

Yelp
05.2021 - 05.2022
  • Managed a portfolio of key client accounts, serving as the primary point of contact and building strong relationships to ensure client satisfaction and retention
  • Developed and executed strategic account plans to identify client needs, goals, and challenges, and provided tailored solutions to meet their business objectives
  • Achieved and consistently exceeded monthly and quarterly sales targets and revenue goals
  • Remote

Inside Sales /Customer Service Representative

Angi’s List
03.2020 - 05.2021
  • Provided exceptional customer service by promptly and effectively responding to customer inquiries, concerns, and requests via phone, email, and live chat
  • Accurately entered and maintained customer information, orders, and interactions in the CRM system
  • Maintained a high level of professionalism and empathy when interacting with customers, fostering positive customer relationships
  • Remote

Sensory Lead

IFF
Carrollton, Texas
01.2019 - 01.2020
  • Lead and managed the sensory team

Food Scientist

Frito Lay
Plano, Texas
01.2017 - 01.2019
  • Ran and maintained the Global Popcorn Project

Education

Bachelors - Food Science Management

Delaware Valley College
Doylestown, PA
01.2013

Baking and Pastry Arts Management - Baking & Pastry Arts Management

Culinary Institute of America
01.2011

Skills

  • Salesforce
  • Communication
  • Adaptability
  • MS Office
  • CRM
  • Forecasting
  • Customer Service
  • Social Media
  • Lead qualification
  • Relationship building
  • Negotiation skills

KEY ACHIEVEMENTS

  • Exceeded Sales Targets: Exceeded sales targets by 150% consistently across consecutive quarters.
  • Rapid Promotion Achieved: Promoted to Senior SDR in 6 months for exceptional performance.
  • Generated Revenue Growth: Generated $1M+ in new revenue through strategic client relationships at Yelp.
  • Enhanced Lead Qualification: Led team to qualify 300 leads monthly, improving sales funnel efficiency.

Timeline

Business Development Representative

Beauty Industry Group
10.2024 - 06.2025

Senior Sales Development Representative

Cloudkitchens
05.2022 - 10.2024

Account Executive

Yelp
05.2021 - 05.2022

Inside Sales /Customer Service Representative

Angi’s List
03.2020 - 05.2021

Sensory Lead

IFF
01.2019 - 01.2020

Food Scientist

Frito Lay
01.2017 - 01.2019

Bachelors - Food Science Management

Delaware Valley College

Baking and Pastry Arts Management - Baking & Pastry Arts Management

Culinary Institute of America

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