Tatyana Barnaby
Newark,NJ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Manger
BGR The Burger Joint
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Package Handler
FedEx
10.2021 - 09.2022
- Ensured that boxes were properly stacked without causing damage to products or packaging
- Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision
- Loaded and unloaded trucks.
Security Officer
Global security
01.2020 - 12.2021
- Conducted pre-board security screening for passengers and baggage
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
- Leveraged critical thinking to identify and address potential security threats.
Customer Service Representative
Planet Fitness
02.2018 - 12.2019
- Provided expert service by communicating information and tours to customers about equipment and services
- Followed established protocols for escalating customer complaints to management
- Answered incoming telephone calls and provided information regarding open and closing hours, location, and policies.
Education
High School Diploma - General Study
Penn Foster
Scranton, PASkills
- Communication skills (both written and oral)
- Customer service skills
- Problem-solving skills
- Organizational skills
- Multitasking
- Handling conflict
- Attention to detail
- Listening
- Leadership
- Responsible
- Flexible
Timeline
Manger
BGR The Burger Joint
09.2022 - Current
Package Handler
FedEx
10.2021 - 09.2022
Security Officer
Global security
01.2020 - 12.2021
Customer Service Representative
Planet Fitness
02.2018 - 12.2019
High School Diploma - General Study
Penn Foster
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