Skyla Alexandre
West Orange
Summary
Dedicated professional with proven expertise in customer service and time management, honed at BGR The Burger Joint. Excelled in enhancing customer satisfaction and streamlining operations, achieving an exceptional accuracy level in transactions. Skilled in both team collaboration and maintaining high standards of cleanliness, demonstrating a strong work ethic and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
BGR The Burger Joint
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Expo Runner
Kinya Ramen
06.2022 - 09.2022
- Delivered food orders from kitchen to customers' tables.
- Informed restaurant staff about feedback or requests to promote customer satisfaction.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
Education
Bachelors of Psychology - Psychology
Montclair State University
Montclair, NJ05-2028
High School Diploma -
West Orange High School
West Orange, NJ06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Problem-solving
- Honest and dependable
- Staff training
- Order taking
- Basic math
- Gift card handling
Websites
Accomplishments
- Trained and mentored over 10 employees.
Languages
Haitian Creole
Native or Bilingual
Certification
- CPR/AED Certification
Interests
- Creative Writing
- DIY and Home Improvement
- Participating in local clean-up initiatives
- Acting and Theater
- Music
- Learning new cooking techniques and expanding my culinary skills
Timeline
Cashier
BGR The Burger Joint
03.2023 - Current
Expo Runner
Kinya Ramen
06.2022 - 09.2022
- CPR/AED Certification
Bachelors of Psychology - Psychology
Montclair State University
High School Diploma -
West Orange High School
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