Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Tatyana Douglas

Browsnville,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front Desk position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

4
4
year of professional experience
1
1
years of post-secondary education

Work History

Brand Associate

Old Navy
Jackson, TN
08.2022 - Current
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Assisted with development and implementation of organization brand strategy.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Achieved daily sales goal by cross selling and promoting additional products and services.
  • Communicated product information with confidence and educated consumers about company.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.

Personal Shopper

Walmart
Brownsville, TN
10.2021 - 05.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Sales Associate

Hibbett Sporting Goods
Jackson, TN
07.2021 - 08.2021
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

High School Diploma -

Haywood High School
Brownsville, TN
08.2019 - 05.2021

Skills

    Sales expertise

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Timeline

Brand Associate

Old Navy
08.2022 - Current

Personal Shopper

Walmart
10.2021 - 05.2022

Sales Associate

Hibbett Sporting Goods
07.2021 - 08.2021

High School Diploma -

Haywood High School
08.2019 - 05.2021
Tatyana Douglas