Tatyana Eugene
Winter Haven
Summary
A very hard-working individual who admires helping people who are in need. An extremely responsible team member who enjoys working with good working crew members, very quick at learning new tasks, and is willing to go that extra mile.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Marksman Security Corporation
07.2020 - Current
- Secures premises by patrolling property
- Monitor surveillance cameras
- Inspect buildings, equipment, and access points; permitting entry
- Direct traffic
- Authorize entrance of people and vehicles/Gatehouse
- Report any suspicious behaviors and happenings
- Observe
- Monitor property entrance
- Submit reports of daily surveillance activity
- Respond to alarms and react in a timely manner
- Provide assistance to people in need
- Submit reports of every suspicious action
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports of all security breaches and investigations.
Customer Service
Publix Supermarket
12.2017 - 09.2020
- Scan customer's grocery items
- Handle any forms of payments
- Provide excellent customer service
- Handle returns and exchanges
- Assist customers
- Greet customers
- Bag customer's item
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Built lasting relationships with clients through outstanding customer service interactions.
Education
High school diploma -
North Miami Senior High School
Miami, FL06.2019
Skills
- Customer Service
- Sales
- Computer Operation
- Typing
- Computer Skills
- Communication Skills
- Sales Experience
- Customer Care
- Critical thinking
- Pricing
- Public Speaking Skills
- Microsoft Powerpoint
- Microsoft Office
- Writing Skills
- Research
- Presentation Skills
- Microsoft Excel
- Security
- Surveillance
- Security guard license
- FLUENT IN [LANGUAGE] English and Creole
- Customer service and assistance
Certification
Class D Security License, 07/01/20, 07/01/21
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Officer
Marksman Security Corporation
07.2020 - Current
Customer Service
Publix Supermarket
12.2017 - 09.2020
High school diploma -
North Miami Senior High School
Similar Profiles
LaWanna AlbertLaWanna Albert
Security Officer at Marksman Security CorporationSecurity Officer at Marksman Security Corporation
Melvin JonesMelvin Jones
Director of Security at Marksman Security CorporationDirector of Security at Marksman Security Corporation
Natalie CyrusNatalie Cyrus
SOC Operator at Marksman Security CorporationSOC Operator at Marksman Security Corporation