Tatyana Frazier
Pittsburgh,PA
Summary
Dynamic security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and emergency response. Recognized for superior customer service and effective conflict de-escalation, ensuring safety and satisfaction. Adept at building relationships and managing security protocols to enhance overall operational efficiency.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Enforced facility access control procedures to manage visitor entry and exit effectively.
- Maintained detailed incident reports documenting events for further review and analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Server
Dennys Diner
09.2023 - 06.2024
- Delivered exceptional customer service by efficiently managing orders and addressing inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Executed cash handling procedures accurately during peak service hours.
- Adapted quickly to changing priorities during busy shifts while maintaining high service standards.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
Bravo Italiana Cucina
07.2022 - 10.2023
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to optimize seating arrangements.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Communicated effectively with servers and kitchen staff to ensure timely service.
- Provided menu information and answered guest inquiries with accuracy.
- Handled guest feedback courteously to improve service quality.
- Monitored waiting lists and informed guests of estimated wait times efficiently.
Education
Highschool Diploma -
Brasher Highschool
Pittsburgh, PASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Superior customer service
- Physical fitness
- Emergency response
- Relationship building and management
- Conflict de-escalation
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Server
Dennys Diner
09.2023 - 06.2024
Restaurant Hostess
Bravo Italiana Cucina
07.2022 - 10.2023
Highschool Diploma -
Brasher Highschool
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