Tatyana Green
Richwood,TX
Summary
Proven to excel in fast-paced environments, I leveraged my quick software adaptation and strategic problem analysis skills to enhance operational efficiency and reduce downtime. My collaborative project coordination and strong customer service focus have consistently improved team performance and client satisfaction, demonstrating a tangible impact on workplace productivity.
Overview
4
4
years of professional experience
Work History
Parks Custodian/Maintenance Worker
City Of Lake Jackson
Lake Jackson, Texas
09.2024 - Current
- Inspected parks for safety hazards and took necessary corrective action.
- Maintained inventory of tools, supplies and materials required for park maintenance.
- Cleaned up debris from trails, walkways and open spaces within the parks.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Maintained and cleaned park restrooms, pavilions and other facilities.
- Inspected parks daily to identify potential hazards or damages caused by weather or vandalism.
- Greeted guests upon arrival at designated parks; responded to inquiries from visitors regarding available amenities.
- Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
- Handled minor repairs on park equipment, ensuring that all facilities function efficiently.
- Secured park gates or doors at closing time, and unlocked at opening.
- Reduced maintenance costs by identifying and addressing potential hazards before they escalated into costly repairs.
Cleaner/Janitor
ABM
Angleton, TX
06.2024 - 09.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Clinical Robot Technician
Diligent Robotics
Angleton, TX
08.2023 - 02.2024
- Monitors a fleet of mobile service robots, and safely assist them in a hospital environment.
- Troubleshoots problems that arise with the robot using Linux, Drone Deploy, Multibot, Fetchcore.
- Collects and organizes data in a variety of real-world situations.
- Escalates issues accurately and efficiently to the appropriate channels.
- Made tickets and reports on issues that arose with the robots.
- Communicates with hospital staff and, occasionally, the public regarding robot operation and safety concerns.
- Enhanced robot performance by conducting regular maintenance and tuneups.
- Collaborated with engineers to design and develop innovative robotic solutions for various applications.
- Managed inventory of spare parts, maintaining adequate stock levels for timely repairs and replacements.
- Troubleshot and resolved technical issues, reducing downtime and increasing productivity.
- Assisted and ran solo repairs on the robots as needed.
- Ensures prompt and timely delivery of samples, supplies, and other items loaded into the robot.
- Ensures nurses and staff have badge access to the robot.
- Trained hospital staff on using the robots during emergency situations to avoid major hangups in the hospital setting.
Clinical Robot Associate
Diligent Robotics
Angleton, TX
02.2023 - 08.2023
- Monitor and safely assist the robots in an hospital environment.
- Assisted and ran solo repairs on the robots as needed.
- Ensure hospital kiosks remain online and operable.
- Communicate any issues in need of troubleshooting to appropriate personnel and determine course of action.
- Ensure proper cleaning and maintenance of the robots at the end of every shift.
- Ensure prompt and timely delivery of samples, supplies, and other items loaded into the robots.
- Ensure hospital employees and new hires have access to the robots.
- Prioritize the customer experience, ensuring their expectations are always met and exceeded.
- Communicate with hospital staff and, occasionally, the public regarding robot operation or safety concerns.
Sales Associate
Cato Fashions
Angleton, TX
10.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Chemistry Sample Manager
BioChroma Analytical Labs LLC
03.2021 - 09.2021
- Receive, login, and set up samples for laboratory analysis in LIMS in accordance with Client Submission Instructions.
- Process and maintain client samples at correct temperatures.
- Kept track of samples and discarded after appropriate retain time.
- Communicated with customers on a daily basis via email regarding damaged samples, testing verification, and updates on samples.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Evaluated supplies and product inventory to check for quantity issues and returned unacceptable materials to vendors.
- Maintained inventory count, tracked usage and documented variances.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Added documents to file records and created new records to support filing needs.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Education
Associates of Science -
Brazosport College
Lake Jackson, TX03.2019
High School Diploma -
Brazosport High School
Freeport, TX06.2016
Skills
- Quick Software Adaptation
- Familiar with Linux, Fetchcore, Drone Deploy, Slack, Jumpcloud, and MultiBot
- Self-Motivated Professional
- Effective Multitasking
- Strategic Problem Analysis
- Prioritization Skills
- Collaborative Project Coordination
- Critical Analysis
- Strong Verbal and Written Skills
- Computer Literacy
- Groundskeeping
- Inventory Management
- Facility Access Control
- Facility Maintenance
- Hazardous Chemicals Handling
- Customer service-focused
Accomplishments
- One of the first Clinical Robot Technicians within Diligent Robotics.
- Collaborated with a team of engineers in the development of machine labeling.
References
References available upon request.
Timeline
Parks Custodian/Maintenance Worker
City Of Lake Jackson
09.2024 - Current
Cleaner/Janitor
ABM
06.2024 - 09.2024
Clinical Robot Technician
Diligent Robotics
08.2023 - 02.2024
Clinical Robot Associate
Diligent Robotics
02.2023 - 08.2023
Sales Associate
Cato Fashions
10.2021 - 12.2022
Chemistry Sample Manager
BioChroma Analytical Labs LLC
03.2021 - 09.2021
Associates of Science -
Brazosport College
High School Diploma -
Brazosport High School
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