Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatyana Hughes

Houston,TX

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Legal Negotiator

Beyond Finance
06.2024 - 10.2024


  • Achieved successful debt settlements by establishing strong rapport with clients and creditors.
  • Answered over 90 client communications per day via telephone, email and web chat.
  • Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, or payment plans.

Patient Intake Coordinator

Trustmark Companies
08.2023 - 04.2024


  • Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization.

Patient Care Advocate

Florida Blue
08.2021 - 07.2023
  • Improved billing accuracy by implementing streamlined invoicing process.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Prepared billing correspondence and maintained database to organize billing information.

Enrollment Specialist

Select Quote
08.2020 - 05.2021
  • Updated patient records with accurate, current insurance policy information.
  • Managed 80-100 high-volume insurance verifications call inbound within pressured timeframes for productive medical operations.
  • Implemented open enrollment system to streamline benefits processes for employees.

Education

High School Diploma -

United Christian Academy
Houston, TX
05.2018

Skills

  • Active Learning
  • Persuasion techniques
  • Building rapport
  • Trust building
  • Case Management
  • Documentation oversight
  • Medical Billing
  • Data Verification

Timeline

Legal Negotiator

Beyond Finance
06.2024 - 10.2024

Patient Intake Coordinator

Trustmark Companies
08.2023 - 04.2024

Patient Care Advocate

Florida Blue
08.2021 - 07.2023

Enrollment Specialist

Select Quote
08.2020 - 05.2021

High School Diploma -

United Christian Academy
Tatyana Hughes