Tatyana Walker
Altamonte Springs,FL
Summary
An organized, detail-oriented individual able to handle multiple tasks simultaneously. With my strong communication skills and the ability to maintain confidentiality I leverage my skill set to enhance a team’s performance.
Overview
8
8
years of professional experience
Work History
Intake Specialist
Resort Condominium Services RCMS
Orlando, FL
05.2025 - 03.2026
- Conducted thorough assessments of client needs to ensure appropriate service alignment.
- Streamlined call handling procedures to minimize customer wait times and optimize service quality.
- Managed outbound calls to engage potential customers and promote products.
Sales Associate
Marshalls
Apopka, FL
10.2024 - 03.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store layout standards.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service initiatives.
Server
Perkins Restaurant
Apopka, FL
12.2023 - 10.2024
- Provided excellent customer services to guests, ensuring their needs were met efficiently.
- Recommended menu items and specials to guests to enhance their dining experience and boost sales.
- Efficiently managed multiple tables and tasks simultaneously in a fast-paced environment.
- Collaborated with kitchen staff and other team members to ensure smooth and timely service.
- Adapted to various roles and tasks, such as hosting and bussing tables, to support the team as needed.
Administrative Assistant
Care Connectors
Deland, FL
10.2021 - 10.2023
- Accurentered data into various software systems and databases.
- Coordinated logistics for meetings and events, including room setup, technology arrangements, and catering.
- Acted as a liaison between executives and other staff members, clients, and vendors.
- Organized and maintained digital and physical filing systems, ensuring easy access to important documents.
- Monitored and maintained office supplies, placing orders as needed to ensure smooth operations.
Hostess/Server
Twin Peaks Restaurant
Altamonte Springs, FL
08.2019 - 10.2021
- Maintained a clean and organized workspace in compliance with health and safety standards.
- Communicated effectively with guests and team members, ensuring clear and accurate information.
- Adapted to unexpected changes and challenges during service.
- Handled cash and card transactions accurately and efficiently.
- Gained an in-depth understanding of the menu, ingredients, and preparation methods to answer customer questions.
Administrative Assistant
Cobblestone Insurance
Apopka, FL
05.2018 - 07.2019
- Answering client inquiries via phone, email, or in-person visits.
- Assisting with the preparation, processing, and updating of insurance policies and documents.
- Entering client and policy information into databases and maintaining accurate records.
- Handling incoming and outgoing mail, including distributing documents to appropriate parties.
- Ensuring all processes and documentation comply with regulatory and company standards.
- Using insurance-specific software and tools to manage policies and claims.
Education
Communications
Seminole State College
Sanford, FL04-2029
Skills
- Customer service
- Patience
- Collaborative
- Time management
- Effective communicator
- Assertiveness
LANGUAGES
English
Timeline
Intake Specialist
Resort Condominium Services RCMS
05.2025 - 03.2026
Sales Associate
Marshalls
10.2024 - 03.2026
Server
Perkins Restaurant
12.2023 - 10.2024
Administrative Assistant
Care Connectors
10.2021 - 10.2023
Hostess/Server
Twin Peaks Restaurant
08.2019 - 10.2021
Administrative Assistant
Cobblestone Insurance
05.2018 - 07.2019
Communications
Seminole State College
AWARDS
Employee of the Week (Resort Condominium Services)