Tatyanna Almendarez
Clarksville,TN
Summary
Customer service expert with 4+ years in front desk support, cashiering, and guest relations. Delivers positive customer experiences through effective communication and attentive service. Skilled in merchandising, payment processing, and maintaining store organization. Demonstrates strong interpersonal and organizational abilities in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta
Clarksville, Tennessee
02.2026 - Current
- Guided Ulta Beauty guests with personalized makeup, skincare, and fragrance recommendations to enhance their shopping experience.
- Fostered positive shopping experiences through strong communication and product knowledge, ensuring customer satisfaction.
- Demonstrated product application techniques on Ulta Beauty sales floor.
- Answered guest questions about services, products, and promotions.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Welcoming customers warmly upon entry, establishing friendly rapport to enhance store atmosphere. upon entering a store or salon and established friendly relationships with them.
Receptionist
ACT Truck Repair
Erin, Tennessee
08.2022 - 08.2025
- Greeted drivers and customers at ACT Truck Repair front desk.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls for truck repair customers and vendors.
- Routed repair requests to service advisors and mechanics.
- Handled invoice preparation and ensured accurate payment processing., payments, and receipts for repair transactions.
- Facilitated communication by relaying messages between customers, dispatch, and repair shop staff.
- Greeted visitors and provided them with assistance.
- Filed work orders, service records, and customer paperwork.
- Organized reception area to create a welcoming environment for visitors and enhance overall professionalism.
Fast Food Worker
Chic-Fil-A
Clarksville, Tennessee
01.2025 - 07.2025
- Greeted customers and took their orders in a friendly and efficient manner.
- Greeted guests with Chick-fil-A hospitality at front counter and drive-thru.
- Operated the cash register and handled guest payments accurately.
- Communicated order details with kitchen team to support fast service.
- Served orders to customers at windows, counters and tables.
- Supported team members during busy times at front counter and drive-thru..
- Followed Chick-fil-A procedures for safe food handling and sanitation.
Retail Sales Associate
Nissan Stadium
Nashville, Tennessee
09.2024 - 01.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted fans with merchandise selection at Nissan Stadium retail locations.
- Answered customer questions about products, sizes, and stadium store policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted each customer and offered assistance in finding requested items, helped boost customer satisfaction and retention.
- Restocked apparel, souvenirs, and game-day merchandise on display shelves.
- Resolved guest concerns with courteous service in fast-paced event settings.
- Maintained composure during high-pressure situations and applied strong problem-solving and interpersonal skills to resolve conflicts.
Receptionist
Signature Healthcare Of Erin
Erin, TN
08.2020 - 08.2021
- Greeted guests at front desk, delivering welcoming first-point service that set a positive tone for their visit.
- Processed guest check-ins at the front desk and kept the intake flow organized.
- Completed guest check-in paperwork at front desk, ensuring organized intake process for smooth arrivals.
- Assisted guests in locating people, services, and information, thereby enhancing their overall experience.
Education
High School Diploma -
Austin Peay State University
Clarksville, TN09-2026
Skills
- Customer service and support
- Cash handling
- Inventory
- Appointment scheduling
- Time management
- Verbal communication
- Telephone communication
- Team collaboration
- Active listening
- Empathy and patience
- Office administration
- Microsoft Word proficiency
Timeline
Beauty Advisor
Ulta
02.2026 - Current
Fast Food Worker
Chic-Fil-A
01.2025 - 07.2025
Retail Sales Associate
Nissan Stadium
09.2024 - 01.2025
Receptionist
ACT Truck Repair
08.2022 - 08.2025
Receptionist
Signature Healthcare Of Erin
08.2020 - 08.2021
High School Diploma -
Austin Peay State University