Tatyanna Henry
Houston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Assistant Operations Manager
SP+
Houston, TX
11.2024 - Current
- Participate in programs to improve client and customer satisfaction.
- Assist in the management of day-to-day activities of the assigned locations.
- Assist with management duties as assigned.
- Courteously assist customers.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
- Assist with cleanup of debris, water, oil spills and etc.
- Substitute for any position, if necessary.
- Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
- Complete other duties as needed.
Customer Service Representative
SP+
Houston, TX
02.2024 - 11.2024
- Assisted customers courteously by answering inquiries and providing directions.
- Controlled traffic at garage entrances and exits as needed.
- Developed in-depth knowledge of local streets, landmarks, and facilities.
- Supported the Facility Manager with additional duties as required.
Marketing Consultant
Chloe’s Choice Inc.
Houston, TX
03.2023 - 06.2023
- Developed and executed innovative marketing strategies to increase sales.
- Conducted market research to identify growth opportunities and competitive trends.
- Provided tailored sales consultations to clients, improving customer engagement.
Courier Driver
Lone Star Overnight
Houston, TX
11.2021 - 01.2023
- Organized and maintained delivery truck for efficient package transportation.
- Planned and navigated delivery routes, ensuring timely deliveries.
- Delivered exceptional customer service by interacting professionally with clients.
Lead Photographer
Enchanted Fairies
Houston, TX
02.2021 - 11.2021
- Designed and executed creative photography concepts to enhance brand visibility.
- Led a team of photographers, ensuring consistency and quality across all projects.
- Developed innovative techniques to capture magical moments during photo sessions.
Photographer / Sales Associate
Images Everywhere
Houston, TX
05.2018 - 02.2021
- Captured high-quality photos at the zoo, creating memorable experiences for visitors.
- Increased photo sales through creative approaches and customer engagement.
- Delivered exceptional service by assisting guests with their photography needs.
Photo Safari Art Lead
Images Everywhere
Houston, TX
05.2018 - 05.2020
- Managed face painting and temporary tattoo services at the Houston Zoo.
- Trained and led a team of artists, ensuring high-quality services for zoo visitors.
Education
Communications
Texas Southern University
05.2018
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Kashmere Senior High School
05.2016
Skills
- Customer Service: Courteous, problem-solving, communication
- Cash Handling & POS Systems: Efficient cashiering, managing transactions
- Time Management: Organizing tasks for optimal productivity
- Sales & Marketing: Door-to-door marketing, sales consultations
- Photography & Videography: Adobe Photoshop, Adobe Lightroom, Video editing, creative photography
- Delivery & Logistics: Package handling, route planning, customer engagement
- Customer engagement
- Policy enforcement
- Teamwork and collaboration
Timeline
Assistant Operations Manager
SP+
11.2024 - Current
Customer Service Representative
SP+
02.2024 - 11.2024
Marketing Consultant
Chloe’s Choice Inc.
03.2023 - 06.2023
Courier Driver
Lone Star Overnight
11.2021 - 01.2023
Lead Photographer
Enchanted Fairies
02.2021 - 11.2021
Photographer / Sales Associate
Images Everywhere
05.2018 - 02.2021
Photo Safari Art Lead
Images Everywhere
05.2018 - 05.2020
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Kashmere Senior High School
Communications
Texas Southern University