
Accomplished Pharmacy Technician with a proven track record of excelling in medication management and effective communication. Leveraged enhancing pharmacy operations, and ensuring regulatory compliance. Adept at problem-solving and team collaboration, consistently improving customer satisfaction, and operational efficiency. Recognized for exceptional customer service, collaborative teamwork, and innovative solutions driving an increase in workflow efficiency.
•Inform and educate patients of pharmacy services to retain on-site filling of medication
•Process claims through pharmacy system to confirm eligibility to fill medications
•Complete prior authorizations with insurance to obtain coverage
•Assist with acquiring financial assistance for high-cost medications
•Collaborate with clinic staff to provide satisfying patient experience
•Coordinate refills and delivery of medications with patients
•Confirm delivery of medication from outside pharmacies
•Support clinic staff and patients with any troubleshooting efforts related to accessing their specialty medication
•Prioritize schedule to ensure maximum effectiveness in daily workflow