Tatyuna Williams
Prentiss,MS
Summary
My goal in life is to become a successful business owner. I know that me working here will make me stronger in areas that I may be weak in. Also, this would be an excellent opportunity for me to show the skills I already have and to learn more.
Overview
9
9
years of professional experience
Work History
Housekeeper Aide
Collins State Veterans Home
03.2025 - 06.2025
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
Traveling merchandiser
OutFront Merchandising
01.2020 - 12.2024
- I was entitled to go in different Tractor Supply’s and remove any old fixtures or bays that had to be removed so that we could reset product for the upcoming new look for tractor.
- I was the planogram sme for this company and was entitled to go back and make sure every planogram was set correctly and report to the lead what needs to be ordered or if it wasn’t done correctly.
Customer Service Representative
Maximus
01.2019 - 01.2020
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Assisted customers with completing insurance documents to avoid missed information.
Shift Leader
Pizza Hut
01.2016 - 01.2017
- During my duration here I started off as a server and was promoted to a shift leader within a couple of months.
- I was required to give employees their task for their shift and make sure that they were doing it properly.
- I was to do my opening or closing paperwork and make deposit drops if needed.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
CNA Skills - Nurse Aid
Simply The Best Kare
Hattiesburg, MS06-2025
Basic Studies -
Prentiss High School/ Jefferson Davis County High School
01.2017
Skills
- Teamwork
- Creativity
- Adaptability
- Leadership
- Customer service
- Problem solving
- Sanitization techniques
- Cleaning and organizing
- Customer service-focused
- Housekeeping
- Laundry management
- Multitasking and organization
Timeline
Housekeeper Aide
Collins State Veterans Home
03.2025 - 06.2025
Traveling merchandiser
OutFront Merchandising
01.2020 - 12.2024
Customer Service Representative
Maximus
01.2019 - 01.2020
Shift Leader
Pizza Hut
01.2016 - 01.2017
Basic Studies -
Prentiss High School/ Jefferson Davis County High School
CNA Skills - Nurse Aid
Simply The Best Kare
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