Summary
Work History
Education
Skills
Timeline
Cashier

Taunda Whitmore

Vidor,TX

Summary

Accomplished Training Store Manager at Dollar General, adept in store operations and customer engagement. Elevated employee satisfaction and retention through innovative training and performance systems. Skilled in shelf stocking and fostering team unity, I significantly minimized inventory losses, showcasing leadership and dedication to continuous improvement.

Work History

Training Store Manager

Dollar General
  • Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
  • Improved employee retention by implementing comprehensive training programs and robust performance management systems.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
  • Promoted from Assistant Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.

Dietary Cook

Oakwood Manor Nursing Home
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.

Customer Service Representative

Sitel
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Caregiver

Caring Hearts Home Care
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

None - Technology Education

Lamar Institute of Technology
Beaumont, TX

Skills

  • Shelf stocking
  • Customer engagement
  • Store operations
  • Cashiering

Timeline

Training Store Manager

Dollar General

Dietary Cook

Oakwood Manor Nursing Home

Customer Service Representative

Sitel

Caregiver

Caring Hearts Home Care

None - Technology Education

Lamar Institute of Technology

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Taunda Whitmore