TAUTIANA PACKER
Orem
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals Strategic and forward-thinking leader with self-motivated and tactical mindset. Excalient relationship-building and critical thinking skills with determined and decisive nature
Overview
7
7
years of professional experience
Work History
Small Business Owner
MICRO Maides
Orem
06.2020 - 12.2024
- Managed daily operations of a cleaning business serving residential and commercial clients.
- Trained and supervised staff on best cleaning practices and safety procedures.
- Developed effective scheduling systems to optimize team performance and client satisfaction.
- Built strong relationships with clients to ensure repeat business and positive referrals.
- Conducted quality control inspections to uphold service standards and customer expectations.
- Resolved customer complaints promptly to maintain high levels of client satisfaction.
- Maintained inventory of cleaning supplies and equipment for efficient service delivery.
- Oversaw daily operations of small business including customer service and financial management.
QA Inspector
Twin Labs
American Fork
11.2019 - 05.2022
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Inspected quality of products, taking note of functionality, appearance and other specifications
Sales Representative Assistant Manager
The Joint
Orem
02.2018 - 09.2019
- Implemented systems and procedures to increase sales
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
High School Diploma -
Provo High School
Provo, UTNo Degree - General Studies
Utah Valley University
Orem, UTSkills
- Excellent organizational skills
- Operations Monitoring
- Problem Anticipation and Resolution
- Decision Making
- Manual and Finger Dexterity
- Inspection and Testing
- Reports
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Small Business Owner
MICRO Maides
06.2020 - 12.2024
QA Inspector
Twin Labs
11.2019 - 05.2022
Sales Representative Assistant Manager
The Joint
02.2018 - 09.2019
High School Diploma -
Provo High School
No Degree - General Studies
Utah Valley University