Tava Robinson
Tyler,TX
Summary
Successful Company Owner with 3 years in customer service industry. Built connections to improve professional relationships with clients.
Overview
29
29
years of professional experience
Work History
Small Business Co-Owner
Will's On Wheels Car Washing Service
01.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed long-term relationships with key clients.
Small Business Co-Owner
Robinson Tree Lawncare Services
01.2019 - Current
- Developed lasting customer relationships and grew network over time.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Assisted with weekly project planning and crew scheduling.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Worked with customers to develop designer landscaping plans for various budgets.
Cashier
Taco Bell
03.1995 - 10.1999
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
No Degree - Practical Nursing
Southwest Community College
Summit, MS08.
No Degree - Business Administration
Co-lin Community College
Wesson, MS12.1999
High School Diploma -
Brookhaven High School
Brookhaven, MS05.1997
Skills
- Profit and Loss
- Financial Administration
- Budget Controls
- Personnel Scheduling
- Customer Satisfaction
- Motivational Leadership
- Business planning
Timeline
Small Business Co-Owner
Will's On Wheels Car Washing Service
01.2020 - Current
Small Business Co-Owner
Robinson Tree Lawncare Services
01.2019 - Current
Cashier
Taco Bell
03.1995 - 10.1999
No Degree - Practical Nursing
Southwest Community College
No Degree - Business Administration
Co-lin Community College
High School Diploma -
Brookhaven High School
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