Tavell King
Brooklyn,NY
Summary
Accomplished security professional with a proven track record. Adept in emergency response and conflict de-escalation. Excelled in enhancing facility safety and customer satisfaction, evidenced by reducing incidents through vigilant risk assessment. Skilled in being Dynamic and dependable ,report writing and a team player, consistently prioritizes safety and efficiency.
Overview
10
10
years of professional experience
Work History
Security Officer
Arrow Security Corp.
12.2022 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Kings Plaza Shopping Center
07.2022 - 12.2022
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Parking Attendant
Icon Parking
11.2021 - 05.2022
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Monitored parking space availability to direct customers to open spots quickly.
Package Delivery Driver
UPS
07.2019 - 02.2020
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Involved continual lifting, lowering and carrying packages that typically weigh 25 - 35lbs and may weigh up to 70 lbs
Package Handler
UPS
10.2018 - 01.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Lift packages that might weigh between 50 and 100 pounds
Mail Handler Assistant
USPS
08.2014 - 11.2014
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Maintained accurate records for mail volume, ensuring proper documentation of processed items.
City Carrier Assistant
USPS
05.2014 - 07.2014
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Education
Sports Management
New England College
Human Services
New Hampshire Technical Institute
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Emergency Response
- Conflict de-escalation
- Security procedures knowledge
- Team Player
- Reliable and Responsible
- Honest and Dependable
Timeline
Security Officer
Arrow Security Corp.
12.2022 - 04.2024
Security Officer
Kings Plaza Shopping Center
07.2022 - 12.2022
Parking Attendant
Icon Parking
11.2021 - 05.2022
Package Delivery Driver
UPS
07.2019 - 02.2020
Package Handler
UPS
10.2018 - 01.2019
Mail Handler Assistant
USPS
08.2014 - 11.2014
City Carrier Assistant
USPS
05.2014 - 07.2014
Sports Management
New England College
Human Services
New Hampshire Technical Institute