Tavia Cummings
San Diego,CA
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Goodwill Industries of Southeastern Wisconsin Inc.
Great Lakes, IL
08.2024 - 01.2025
- Oversaw daily operations and ensured compliance with organizational policies and procedures.
- Trained staff on best practices for customer service and operational efficiency.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Implemented staff scheduling strategies to enhance productivity and maintain coverage.
Program Coordinator
ConnectUP! Institute
Saint Paul, MN
03.2022 - 01.2024
- Directed development and execution of workshop programs aimed at enhancing entrepreneurial business growth and fostering continuous learning.
- Analyzed operational workflows in partnership with leadership and stakeholders to uncover improvement opportunities and implement innovative tools and processes.
- Executed three cross cities skills based and networking Conferences for 50 persons per event, resulting in three new Company partnerships and 90% satisfaction rate from attendees.
- Executed a two day Skills based, networking, and workshop conference for over 150 attendees in under 3 months, resulting in 90% satisfaction and reported return rate of 80%.
Social Media Intern | Strategic and Graphic Design
Degbasi Production
New York, NY
01.2020 - 01.2020
- Managed and supported companies social media platforms, created, scheduled and organized social media content during the 2019 Film Festival season for an upcoming video production company and award winning short film
- Created and maintained monthly editorial calendars to promote company Film 'PINK & BLUE' circulation in over 10 film festivals.
- Developed engaging social media content to increase audience interaction and brand awareness.
- Assisted in managing daily social media postings across multiple platforms, ensuring timely updates.
Production Intern |Development and social media
Bushwick Film Festival
New York, NY
01.2018 - 01.2018
- Assisted in coordinating production schedules and event logistics for film festival activities.
- Oversee the setup of filming equipment for Red Carpet interviews.
- Innovating and captivating content for social media channels including Instagram, Facebook, and Twitter.
- Supported on-site operations by managing equipment setup and breakdown during events.
- Organized and maintained production materials, ensuring accessibility for team use during events.
Education
Master of Arts - Entrepreneurship
Maryland Institute College of Art
Baltimore, MD05-2025
BA - World Literature and Video/Digital Production
Marymount Manhattan College
New York, NY05-2021
Skills
- Program management
- Office administration
- Strategic planning
- Program optimization
- Scheduling proficiency
- Marketing materials
- Proactive mindset
- Strong work ethic
- Teamwork
Timeline
Assistant Manager
Goodwill Industries of Southeastern Wisconsin Inc.
08.2024 - 01.2025
Program Coordinator
ConnectUP! Institute
03.2022 - 01.2024
Social Media Intern | Strategic and Graphic Design
Degbasi Production
01.2020 - 01.2020
Production Intern |Development and social media
Bushwick Film Festival
01.2018 - 01.2018
BA - World Literature and Video/Digital Production
Marymount Manhattan College
Master of Arts - Entrepreneurship
Maryland Institute College of Art