Tavian Caraway
Dallas
Summary
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Dispather
Menzies Aviation
03.2024 - Current
- Coordinated flight schedules and crew assignments to ensure timely operations.
- Monitored and communicated real-time updates regarding flight status to relevant stakeholders.
- Implemented process improvements that enhanced overall operational efficiency and reduced delays.
- Trained new dispatch staff on procedures, safety protocols, and system usage for seamless integration.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
PrimeFlight Aviation
04.2023 - 01.2024
- Perform fueling in safe and efficient manner
- Accurately track fuel transactions
- Execute daily quality control checks on equipment Maintain equipment in clean and functional condition
- Use fuel trucks, hydrants carts and stationary carts to fuel aircraft, Ensure the correct loading and balancing of fuel
- Take calls from airlines for requests for fuel
- Schedule fuel assignment
- Reassign job duties as necessary and adjust to meet demand
- Demonstrate regular, predictable attendance at job location
- Exceed PrimeFlight customer service and safety standards
- Carry out other duties as assigned
Warehouse Assistant
Pitney Bowes
02.2022 - 04.2023
- Worked in multiple station including loading and unloading trucks
- Managed over 4 different assignments throughout each workday
- Moved thousands of packages both in and out the facility
Customer Service
Ion Dion
01.2018 - 06.2021
- Resolve 300+ weekly customer inquiries via phone and email
- Trained and mentored new employees on conflict resolution
- Achieved 97% average customer satisfaction surpassing team goals
Photographer
Ion Dion
01.2018 - 06.2021
- Designed creative ways to implement lighting, set design and model posing in both studio and on location
- Worked closely with new staff to provide training on equipment and processes
- Managed prepping, shooting and editing photos and videos across multiple projects reducing the average time to complete a new assignment by 4 days
Education
High School Diploma - Photography/Videography
Dallas College
High School - undefined
Grand Prairie High School
06.2020
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Problem-solving
- Updating logs
EXTRACURRICULAR AND VOLUNTEER ACTIVITY
Fall 2016 – June 2020 STUDENT COUNCIL, GRAND PRAIRIE HIGH SCHOOL Record and compile all council meeting notes and disperse to student council members and administrators Help raise funds for school-wide activities Fall 2016 – June 2020 VIDEO PRODUCTION, GRAND PRAIRIE HIGH SCHOOL Record plays, musicals, band performances, football games, basketball games and soccer games Handled the post-production process of films and videos by editing raw material into a suitable, finished product ready for broadcasting
Timeline
Dispather
Menzies Aviation
03.2024 - Current
PrimeFlight Aviation
04.2023 - 01.2024
Warehouse Assistant
Pitney Bowes
02.2022 - 04.2023
Customer Service
Ion Dion
01.2018 - 06.2021
Photographer
Ion Dion
01.2018 - 06.2021
High School - undefined
Grand Prairie High School
High School Diploma - Photography/Videography
Dallas College