Dedicated professional with strong leadership abilities and a focus on customer satisfaction. Experienced in staff training and operational management, consistently delivering enhanced service quality and efficiency.
Overview
5
5
years of professional experience
Work History
Manager
Eat My Catfish
4216 E. McCain BLVD North Little Rock, AR 72117
09.2021 - Current
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff to enhance performance and maintain high operational standards.
Implemented process improvements that streamlined workflow and reduced service times.
Managed inventory levels, ensuring optimal stock availability for smooth business operations.
Sales Associate
American Eagle AC
6000 W Markham St Unit 3142 Little Rock AR 72205
12.2023 - 03.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed transactions accurately and efficiently using the POS system, ensuring customer satisfaction.
Collaborated with team members to maintain store presentation and merchandising standards.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Team Member
McDonald's
10201 N Rodney Parham Rd Little Rock, AR 72227
12.2022 - 12.2023
Delivered exceptional customer service to enhance guest satisfaction and retention.
Collaborated with team members to streamline operations during peak hours, improving service speed.
Assisted in training new staff on procedures and best practices for optimal performance.
Executed cash handling procedures accurately while processing customer transactions efficiently.