Summary
Overview
Work History
Education
Skills
Timeline
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TAVION MOORE

Dallas,TX

Summary

Driven and detail-oriented professional with a proven track record at CVS Pharmacy, enhancing operational efficiency and customer satisfaction. Skilled in HIPAA compliance and customer service, I excel in team leadership, patient education, and continuous improvement strategies. Demonstrated ability to increase accountability and safety standards, leveraging medical terminology knowledge and a collaborative approach for quality care.

Overview

2
2
years of professional experience

Work History

Supervisor in Training

CVS Pharmacy
10.2023 - Current
  • Achieved operational excellence through consistent monitoring and evaluation of team performance.
  • Increased customer satisfaction with effective communication and timely resolution of issues.
  • Established clear expectations for team members, leading to increased accountability and better overall performance.
  • Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.

Pharmacy Technician

Walgreen's Pharmacy
01.2023 - 09.2023
  • Filling Prescriptions: Counting, measuring, and weighing medications to prepare prescriptions.
  • Labeling: Printing and affixing labels to prescription bottles or containers
  • Preparing custom medications by mixing ingredients, often under the supervision of a pharmacist.
  • Interacting with Customers: Answering questions about medications, health, insurance, and general inquiries.
  • Processing Transactions: Handling cash, credit card, and insurance payments.
  • Providing Information: Explaining how to take medications, possible side effects, and providing information on over-the-counter products.
  • cash handling
  • Assist with Insurance providers

Education

Associate of Science - Radiologic Technology

College Health of Professionals
Dallas, TX
12.2024

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Data Entry
  • Reliable team player
  • CPR
  • Appointment Setting
  • Insurance Verification

Timeline

Supervisor in Training

CVS Pharmacy
10.2023 - Current

Pharmacy Technician

Walgreen's Pharmacy
01.2023 - 09.2023

Associate of Science - Radiologic Technology

College Health of Professionals

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TAVION MOORE