Tavionna Smith
Columbus,OH
Summary
Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Infant Teacher
Nannymaw Daycare
Columbus, OH
07.2024 - Current
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Maintained tidy, clean and safe environments for children.
- Collaborated with other staff members to plan special events such as field trips or birthday parties for the children.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Prepared educational materials and resources that support curriculum objectives.
- Guided children in developing essential life skills, such as independence and problem-solving.
Taco Bell Crew Member
Taco Bell
Columbus, Oh
06.2024 - 08.2024
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Burger King Crew Member
Burger King
Spokane Valley, WA
04.2024 - 06.2024
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Took orders from patrons and input selections into store computer system.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Drove team success by quickly completing assigned tasks.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Taco Bell Crew Member
Taco Bell
Spokane Valley, Washington
02.2024 - 03.2024
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Stocked shelves and cases with new or transferred items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Food Runner
Sugar N' Spice Restaurant
Cincinnati, OH
03.2022 - 11.2023
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Followed proper sanitation guidelines when handling food products.
- Provided assistance with clearing plates from tables after meals were completed.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
Taco Bell Crew Member
Taco Bell
Columbus, OH
07.2023 - 10.2023
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Stocked shelves and cases with new or transferred items.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Wiped down tables and equipment, swept and refilled stock.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Organized and restocked supplies to support operations and team productivity.
- Educated customers on menu items, product ingredients and nutritional values.
Senior Food and Beverage Server
Starline senior assisted living
Columbus, OH
05.2023 - 07.2023
- Stocked bar area with glasses, napkins, straws, garnishes before each shift started.
- Maintained cleanliness of work area including tables, chairs, floors, walls, windowsills, counters, shelves.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Informed customers of daily specials and signature menu items.
- Set up tables in between patrons to reduce wait times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Ensured that all food was prepared according to restaurant standards for quality and presentation.
Rally’s Crew Member
Rallys Fast Food Resturant
Columbus, OH
12.2022 - 01.2023
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained an organized work area to ensure efficient operations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
East Valley High School
Spokane Valley, WA06-2024
Skills
- Customer service
- Effective communication
- Record keeping
- Event planning
- Food safety
- Team collaboration
- Time management
- Problem solving
- Flexible schedule
- Quick learner
- Active listening
- Team building
- Sense of urgency
- Issue resolution
- Issue escalation
- Efficient movement
Timeline
Infant Teacher
Nannymaw Daycare
07.2024 - Current
Taco Bell Crew Member
Taco Bell
06.2024 - 08.2024
Burger King Crew Member
Burger King
04.2024 - 06.2024
Taco Bell Crew Member
Taco Bell
02.2024 - 03.2024
Taco Bell Crew Member
Taco Bell
07.2023 - 10.2023
Senior Food and Beverage Server
Starline senior assisted living
05.2023 - 07.2023
Rally’s Crew Member
Rallys Fast Food Resturant
12.2022 - 01.2023
Food Runner
Sugar N' Spice Restaurant
03.2022 - 11.2023
High School Diploma -
East Valley High School